Luke Rutledge
Luke Rutledge at MINI of the Main Line
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Luke Rutledge

Service Director

MINI of the Main Line

130 Montgomery Ave
Bala Cynwyd, PA 19004

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4.1
9 Reviews
4.1

9 Reviews

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9 Reviews of Luke Rutledge

October 25, 2024

Dealership Rating
Employee Rating

The car always looks great when I get it back. The people at the service desk are excellent. More

by donovan7037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rochelle

Oct 30, 2024

MINI of the Main Line responded

We are absolutely thrilled to come across your fantastic review! Thank you for your kind words and for taking the time to share your experience.

October 12, 2024

Dealership Rating
Employee Rating

The staff was great. The time they estimated was spot on. The waiting area was comfortable. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams

Oct 15, 2024

MINI of the Main Line responded

We are happy to hear your opinion on the dealership. Thank you for taking the time to share and have a great day!

September 04, 2024

Dealership Rating
Employee Rating

Have serviced 2 minis at this dealer for the past few years & will continue to do so!...they always accomodate my requests & provide great service...rochelle & micah muchas gracias for the personalized a More

by gustavovivaso
Recommend Dealer
Yes

Other Employees Tagged: Frank Cooke, Sam Williams , Rochelle & Micah

Sep 10, 2024

MINI of the Main Line responded

We are absolutely thrilled to come across your fantastic review! Thank you for your kind words and for taking the time to share your experience.

September 02, 2024

Dealership Rating
Employee Rating

An unacceptable appalling experience with servicing my car. Terrible waste of precious time. No customer skills despite irreverent incompetence. More

by shakfeld
Service Time
Service Communication
Recommend Dealer
No

August 23, 2024

Dealership Rating
Employee Rating

They got me in and out for service quickly. Much appreciated as I was waiting onsite. More

by zman517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah

Aug 30, 2024

MINI of the Main Line responded

We are absolutely thrilled to come across your fantastic review! Thank you for your kind words and for taking the time to share your experience.

February 09, 2024

Dealership Rating
Employee Rating

Service at Mini of the Main Line is consistently efficient and professional. Everyone involved has always been friendly and willing to answer all of my questions. I particularly want to thank Rochel More

by bonni.rubinsugarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

MINI of the Main Line responded

We appreciate your positive feedback on Rochelle. Thank you for taking the time to share.

January 18, 2024

Dealership Rating
Employee Rating

Great service. Friendly. Answered all questions. Video explanation of services was very helpful. They kept me informed throughout the process More

by James.Ballinghoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams , Eric and Micah

Jan 19, 2024

MINI of the Main Line responded

Thank you for your sharing your experience with us. We appreciate your time in doing so and look forward to seeing you again!

Jan 25, 2024

MINI of the Main Line responded

Thank you for your positive feedback. We appreciate your time in doing so. We look forward to seeing you again at MINI of the Main Line and enjoy your day!

December 22, 2023

Dealership Rating
Employee Rating

The service department has the worst service I’ve ever experienced. I’ve been IGNORED and lied to about delays requiring threats and finally complaining to corporate. Being ignored is unacceptable. More

by mikeemee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: All

December 12, 2023

Dealership Rating
Employee Rating

Easy to schedule appointment. Service was very timely. The staff was very friendly and helpful. More

by drewdavis535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

MINI of the Main Line responded

Thank you for reviewing your recent visit to MINI of the Main Line. We are thrilled you had a great experience and appreciate your business. Have a great day!

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