Luke Rheiner

Todd was amazing. Not too much, not too little. From the cushy wait room to the video of my cars undercarriage, I was impressed. The price was much lower than anticipa Not too much, not too little. From the cushy wait room to the video of my cars undercarriage, I was impressed. The price was much lower than anticipated at a dealer. Very satisfied. More

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Very friendly establishment. I was greeted right away when I entered the dealership at the service center. The gentleman explained what had to be done and if I had any questions. I was greeted right away when I entered the dealership at the service center. The gentleman explained what had to be done and if I had any questions. Offered me a loaner car if that was desired. The inspection took four less time that I had anticipated. Documentation was that given to me as far as what was done. A video of the inspection was also provided to me through my iPhone. All in all a very good experience by professional people that care about making a good impression and working to do so. But most importantly, utilizing their skill and knowledge to make sure my car was at its peak performance. More

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Very courteous. knowledgeable and professional organization. We have no Are Concern when it comes to this BMW dealership. knowledgeable and professional organization. We have no Are Concern when it comes to this BMW dealership. More

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After 10 years of ownership this dealer has always been easy to deal with has provided excellent service for our BMW. easy to deal with has provided excellent service for our BMW. More

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Ethan was outstanding as always. His attention is exceptional as is his communication. I highly recommend Ethan to any BMW client coming the BMW of Allentown for service. He is the His attention is exceptional as is his communication. I highly recommend Ethan to any BMW client coming the BMW of Allentown for service. He is the best!! Thanks Ethan . More

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I’ve been going to this dealership for 40 years. Service is impeccable. The estimates are spot on, the skill of the technicians is world class and Todd is personable, professional and knowledgeable. Service is impeccable. The estimates are spot on, the skill of the technicians is world class and Todd is personable, professional and knowledgeable. I plan to keep going there to service my BMWs for another 40 years!! More

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I had an excellent experience at BMW of Allentown, thanks to my service advisor, Luke. I came in for a routine oil change and to address an antenna issue my vehicle was experiencing. The oil change was compl to my service advisor, Luke. I came in for a routine oil change and to address an antenna issue my vehicle was experiencing. The oil change was completed quickly, while the antenna issue took a bit more time to properly diagnose and fix. Instead of having me wait around, Luke went above and beyond by providing a loaner vehicle so I could continue with my day and take care of prior commitments without interruption. From start to finish, Luke was professional, polite, and genuinely friendly. He treated me like a valued client rather than just another transaction. Communication was clear throughout the process, and my vehicle was ready for pickup by the end of the day. This level of service truly stands out, and it made the entire experience smooth and stress-free. Excellent customer service. Thank you, Luke. More

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