Luke Nielsen
Service Advisor
Zeigler Hyundai of Racine
13313 Washington Ave
Mount Pleasant, WI 53177
64 Reviews
Write a Review64 Reviews of Luke Nielsen
November 28, 2024
Luke was friendly and seemed thorough, but he did suggest doing additional service (front & rear differential oil change) that had just been done the previous time the car was at your dealership for service. doing additional service (front & rear differential oil change) that had just been done the previous time the car was at your dealership for service. Also, I did not receive a copy of the multipoint inspection report card. -Ed Heys More
November 18, 2024
I went into Zeigler for a warranty service job on my 2021 Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. Tucson Sport. The fob intermittently does not work to open the vehicle and there are instances of the car not starting with the fob in the vehicle. When this happens and the car finally starts, I end up with the electronics going on without the engine starting or the engine starts on the dashboard defaults to MPG instead of MPH where I left it. The HVAC setting defaults to 73 when I NEVER run it on 73. Also the internal recirculating setting turns itself intermittently while on AC and driving. It seems like Luke wanted to get me out of there with a key fob battery change, and the issue replicated immediately the Milwaukee Public Market that night. It seems like he was more concerned with selling me on the 60,000 mile service. I want to get the car fixed before Thanksgiving or get an SUV loaner to take my wife and two greyhounds to Illinois while not missing work or taking my elderly greyhound to his specialist appointments. I hope that they help me before the warranty runs out. UPDATE: LUKE ASSISTED ME IN GETTING A WARRANTY REPAIR. IT WAS THE BATTERY TERMINAL. HOPE ALL IS WELL NOW. More
Other Employees Tagged: Ed Rodriguez
November 17, 2024
They are always professional. I waited while the oil change happened and everything went smoothly! I waited while the oil change happened and everything went smoothly! More
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Lindsay Latsko, Rod Wortham, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez
November 17, 2024
Clear communication and easy to understand what was happening with my car. I felt listened to and respected. happening with my car. I felt listened to and respected. More
Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez
November 08, 2024
I have been coming to this Hyundai dealership for years and I always am treated like family. The communication they have with you during the process is what sets them apart. I actually enjoy bringing my and I always am treated like family. The communication they have with you during the process is what sets them apart. I actually enjoy bringing my car in for service. My dog Alex comes with me and they treat him like a king! Customer for life! More
Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez
November 07, 2024
Clean and timely service at Ziegler. Even got a trip to and from work in Franklin. Even got a trip to and from work in Franklin. More
Other Employees Tagged: Herberth Aguilar, Chad Schmitz, Ron Stewart, Ed Rodriguez
November 06, 2024
I brought my car in to be serviced and it was serviced within a few days within a few days More
Other Employees Tagged: Chad Schmitz
October 30, 2024
On time, efficient, cordial, polite, fast service, comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. More
Other Employees Tagged: Herberth Aguilar, Adrian Basich, Lindsay Latsko, Rod Wortham, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez , Justin was amazing in making sure in communicating with me. I received a text from him to see if I needed anything during the short wait time for service!