Dealership Experience
3 yrs, 6 mos
89 Reviews
Write a Review89 Reviews of Luke Griego
September 07, 2024
Beware of this dealership and their advertised pricing. They will add a $3500 “reconditioning fee” to the price of the vehicle. They did not even change the oil. It’s a rip off. I negotiated the fee down b They will add a $3500 “reconditioning fee” to the price of the vehicle. They did not even change the oil. It’s a rip off. I negotiated the fee down but not very truthful in what they said they did to the vehicle. In short I would not recommend this dealership. Salesperson was fine it was the management. More
Other Employees Tagged: Saechelle Lugo , Nabil Dayekh
August 28, 2024
Dealer inflated pricing on stale vehicle, customer research across all KBB, Cars, edmunds, and local dealers was not considered. Received call stating intent to meet customer OTD#. On arrival met with research across all KBB, Cars, edmunds, and local dealers was not considered. Received call stating intent to meet customer OTD#. On arrival met with below $100 discount and 0% flexibility. Do yourself a favor and conduct business elsewhere. More
Other Employees Tagged: Dennis Erazo, Sam Houston, Alberto Silva, John Velazco
August 13, 2024
Saleman Randle was helpful and not a problem in this scenario. Posted vehicle $30,399. First offer $36k. Me not knowing all the ins and outs of dealership fees, I assumed the additional $6k was the scenario. Posted vehicle $30,399. First offer $36k. Me not knowing all the ins and outs of dealership fees, I assumed the additional $6k was the standard TTL fees. It wasn't! They adjusted the vehicle purchase price to fit their profit margin, after they get a number you are happy with. I told them I would like to be closer to 35k, still thinking the fees was what increased the OTD price. Come to find out TTL was only $2600 but they increased my posted price to $33007 so what I saw was the $35k we talked about. In reality I should have been closer to $32,800 OTD. They tried to justify this by saying the vehicle has been on the market for 90+ days and they were in the hole almost 5k. Sorry, not my problem. All I asked for was a FAIR offer based on THEIR number and taxes. The original $30,399 + TTL (approx. $2600). I even offered $33,500 but after Five hours, I walked out without making a deal. Watch out for these sales tactics. Buyers Beware! More
Other Employees Tagged: Randle Harrelson
June 12, 2024
Terrible customer service. They refused to purchase or provide a second key fob. When asked about the $2400 service charge that is to be used for any and all maintenance or ite They refused to purchase or provide a second key fob. When asked about the $2400 service charge that is to be used for any and all maintenance or items needed prior to resale, they sent a generic message stating the vehicle was sold as is. I wouldn’t recommend this dealership to any one else. They also advertised the vehicle used with 10,000 miles. When purchased it had 12,000. They had no explanation on why. More
Other Employees Tagged: Mark Montz
May 15, 2024
Staff was very attentive, and kind. I felt welcomed and I was informed about any questions I had. Definitely recommend, and definitely will be going back! I felt welcomed and I was informed about any questions I had. Definitely recommend, and definitely will be going back! More
Other Employees Tagged: Sam Houston, Steven Miller , Franklin Miranda
May 05, 2024
Good folks. Bought a demon from them. Would do it again in the future. Thanks Bought a demon from them. Would do it again in the future. Thanks More
Other Employees Tagged: Spencer Ramos, Dave Cowgill, Dennis Erazo, Brandy Esteves, Sam Houston, Mark Montz, Antony Thelemann , Franklin Miranda, Brian Wells
November 19, 2023
Luke and Chris were awesome and my family was very pleased and had a great experience!! pleased and had a great experience!! More
Other Employees Tagged: Latzu Lara , Christopher Carter, Tajah Morrison, Christopher Trevino
November 18, 2023
Goes above and beyond for customers. Easy to work with. Very friendly and patient. Would recommend Easy to work with. Very friendly and patient. Would recommend More
Other Employees Tagged: Spencer Ramos , Nabil Dayekh, Tyon Unger
November 08, 2023
Friendly no high pressure a pleasure to buy from bought here before and will be back again here before and will be back again More
Other Employees Tagged: Latzu Lara , Christopher Trevino, Celeste Vazquez