7 Reviews of Luke Feghali
December 16, 2023
Easy to work with, reasonable pricing and trade value. Would definitely use BMW of Alexandria again. Would definitely use BMW of Alexandria again. More
Other Employees Tagged: Vafa Zarineh
August 27, 2023
Luke is of great help during the entire purchase experience. He is patient and has great attitude. Highly recommended! experience. He is patient and has great attitude. Highly recommended! More
Other Employees Tagged: Basir Sabeti
August 24, 2023
I had a wonderful experience leasing a bmw from them. My sales associate Like Feghali service exceed and made this a great experience. As well as Mostafa who handled the finance portion. Their service My sales associate Like Feghali service exceed and made this a great experience. As well as Mostafa who handled the finance portion. Their service exceeded my expectations More
Other Employees Tagged: Mostafa
August 23, 2023
Great dealership experience. The staff made it really easy to buy my car, and everyone was friendly and efficient. Would recommend! The staff made it really easy to buy my car, and everyone was friendly and efficient. Would recommend! More
Other Employees Tagged: Michael Bolgar
August 20, 2023
I am delighted to share my fantastic experience with Luke. the car salesperson. His approach was genuine , I never felt pressured or rushed throughout the intime long process. His professionalism and kn Luke. the car salesperson. His approach was genuine , I never felt pressured or rushed throughout the intime long process. His professionalism and knowledge made my car-buying journey truly enjoyable. More
Other Employees Tagged: Mustafa Shaikh
June 15, 2023
I never write reviews unless they are positive, but I'm so disappointed with this dealership and the way they treat their customers that I decided to warn others. Once you purchase your car, they will disc so disappointed with this dealership and the way they treat their customers that I decided to warn others. Once you purchase your car, they will discard you. They act like they want to build a relationship, but they don't. They don't get back to you on any concerns and the managers are rude and condescending. I came in to ask a few questions related to my car service bill which was extremely high after owning the car for just a few months and I literally had to calm the manager down to get an answer. I understand some customers can be rude, but that's not the case here. I'm shocked by the way I was treated. DO NOT BUY, SELL, OR GET SERVICE at this location. I heard the same complaint from friends and family who purchased a vehicle or got service from this location, but I decided not to listen, bad move on my part. I'm so disappointed with this experience, the impression they gave me when I bought the car was not at all what happened immediately after I closed the deal. I will never go back to this dealership. Also, beware, the sales guys will keep emailing you and texting you until you give them a 5-star review on the BMW service app.; don't do it, wait to see what happens next. p.s. I do want to say that the car maintenance/service people are quite nice, but there's not much they can do for you beyond fixing what's on your invoice. Also, I've heard wonderful things about the dealership in Fairfax and will be trying them next. More
Other Employees Tagged: Michael Bolgar, Nichita Gutu, Allen Hilbert , Thomas Grant