Luke Crandall
Luke Crandall at Kelley Auto Mall

Luke Crandall

Sales & Leasing Consultant

Kelley Auto Mall

1313 S 13th St
Decatur, IN 46733

Contact Me
4.9
57 Reviews

Hello! My name is Luke Crandall. I was born and raised in Fort Wayne, IN, and now have a nice little home in Bluffton with my wife, our three corgis, and our bearded dragon. I live and breathe by my passion of baseball with my favorite team being the 27-time world champions, the New York Yankees (I bleed pinstripes). I’ve been with the Kelley Automotive Group since May of 2023. I was a technician in the automotive service industry for around 8 years before transitioning to the sales side. I enjoy working with (and on) cars and helping people find what works best for their needs. Feel free to reach out to me if there's any way I can help during your vehicle search!

Dealership Experience

2 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

4.9

57 Reviews

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57 Reviews of Luke Crandall

July 14, 2025

Dealership Rating
Employee Rating

Our salesman Luke was very helpful and willing to find answers to all our questions. Overall a positive experience. More

by jtduncan4
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet

July 01, 2025

Dealership Rating
Employee Rating

They we're very professional and courteous their job work is outstanding you can't even tell that I wrecked the car it was almost like they replace it with brand new cars is so good I would recommend this to More

by ladysunshine105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bauer

April 19, 2025

Dealership Rating
Employee Rating

Solid customer service and professionalism. This is the second vehicle we purchased from Kelly. Thumbs up More

by Kim.robinette32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet

Apr 19, 2025

Kim.robinette32 responded

I cannot change my review numbers. We bought a Blazer today. Everything went great except it would have been nice to have left with a full tank of gas for the amount of money we sent. That was disappointing.

April 15, 2025

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Employee Rating

Did really good helping with getting my daughter out of her lease on her Ford Edge More

by Skillet63
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet

December 08, 2024

Dealership Rating
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Luke met me with the friendliest attitude, like he was my neighbor. Wanted to know exactly what I was looking for before we started so he could better begin my journey. He to very, Very thoroughly explain th More

by jeaniasout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet

November 26, 2024

Dealership Rating
Employee Rating

These guys are great! The entire experience from us looking to us buying was fabulous. I would recommend these guys to anyone looking for great service. Very happy More

by jaksgolfllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet

November 25, 2024

Dealership Rating
Employee Rating

The people there at the dealership were very nice and helpful. The service they offered was fast. More

by williamd_jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet, Landon Wilson , Adrienne Evans, James Yoder

November 25, 2024

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Employee Rating

Luke Crandall was our salesman on our vehicle purchase. He was very reasonable and friendly. He wanted to help us out as much as he could and he did. More

by mastaj24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sordelet

October 31, 2024

Dealership Rating
Employee Rating

Found the Yukon on cargurus. It was exactly as represented. We drove from Toledo ,Oh to Decatur,In. Luke was our dealer and Nick the finance guy. Every one was friendly and helpf More

by chuck.gonzales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Montgomery

October 23, 2024

Dealership Rating
Employee Rating

Unbelievable customer service! Above and beyond! Stayed late on a Friday for us! We are grateful you helped us! Love the new 2024 jeep gladiator! More

by Loribrooks79
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
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