

13 Reviews
Write a ReviewDealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
English
Spanish
13 Reviews of Luis Velez
December 17, 2022
I got my first car today! As a first time buyer, I was nervous but the entire staff was so supportive and kind. I had all of my questions answered. Anthony was wonderful! He w As a first time buyer, I was nervous but the entire staff was so supportive and kind. I had all of my questions answered. Anthony was wonderful! He went above and beyond to answer all of my questions and even helped me to get my previous car from the rental shop. Luis was also very nice and helpful in answering my questions. Everyone made me feel so comfortable and I was excited to make a purchase from them! I definitely recommend! More
Other Employees Tagged: Anthony Velez
June 06, 2018
It was great! Luis was very friendly and helpful. He helped me find my perfect car with the exact color I wanted. He also found me an amazing deal. Luis was very friendly and helpful. He helped me find my perfect car with the exact color I wanted. He also found me an amazing deal. More
June 05, 2018
“I bought a car in 24 Hours!” Easy - no pressure - painless - enjoyable - great staff - Welcoming and friendly - Luis is delightful! The finance person we worked with was also grea Easy - no pressure - painless - enjoyable - great staff - Welcoming and friendly - Luis is delightful! The finance person we worked with was also great - just can’t remember his name. More
May 22, 2018
A better way to buy a car Subaru of Rochester, Minnesota has a new and better approach to accommodate customers looking to buy a car. They simply give you their bottom line pr Subaru of Rochester, Minnesota has a new and better approach to accommodate customers looking to buy a car. They simply give you their bottom line price and you go from there. No mind games, struggles to negotiate, fear of mistrust, prolonged and exhausting back and forth, intimidation, or any of the rest of the agony of trying to get a fair price. Their salesman aren’t even paid on commission. What a relief! Neither my husband nor I are very aggressive negotiators, so for once we have been treated fairly and given a good price instead of being punished for not being fast talkers. At Subaru of Rochester, cars are discounted according to time on their lot and mileage. Who knows why car buying in the US is still in the dark ages with incomprehensible pricing formulas and exhausting negotiation, but this is one place where it has finally evolved. This dealership says their goal is to make car buying stress-free. A lofty goal, maybe not even possible, but kudos to them for trying! Luis Velez, the dealership representative who helped us, was fair and honest with us. He really represented their new system well and said more than once that his job was primarily to help us any way he could. Thanks Luis! More
Other Employees Tagged: I can’t remember the finance representative’s name, but we also felt he was really terrific. He wasn’t pushy either!
May 20, 2018
Julio was great I have had a number of new cars in my life but this was the best experience I have had in a long time and it was because of Julio Molina. He listened I have had a number of new cars in my life but this was the best experience I have had in a long time and it was because of Julio Molina. He listened to what I wanted and asked the right questions. The quality of a dealer ship is it's people and Subaru Rochester got it right. Ask for Julio and you will be treated right. Great Job Greg More

Other Employees Tagged: Julio Molina, Brad Vigesaa
April 29, 2018
pleased with my new car Although subaru is known for cars that are able to sell themselves, these people make the experience memorable. I am very happy with my new car. I kno Although subaru is known for cars that are able to sell themselves, these people make the experience memorable. I am very happy with my new car. I know that I will find the support when I need. Thank you all. More
Other Employees Tagged: Esad Mujic , Jesse Hellerud, Mariah Paaverud
April 27, 2018
Easy & Exciting - I have to start out with Mariah Paaverud setting me up with Luis Velez to work with on the purchase of my new Subaru Forester. Luis was very informat I have to start out with Mariah Paaverud setting me up with Luis Velez to work with on the purchase of my new Subaru Forester. Luis was very informative and answered all my questions...not to mention numerous emails. This is my 2nd Subaru and can honestly say that I doubt I will own any other kind of car. If you are in need of a new vehicle, this is the place to go! More

Other Employees Tagged: Jordan Conley, Mariah Paaverud
April 22, 2018
First lease and new car First time leasing a new car. Luis was excellent at answering all the question I asked. Finance department was wonderful also. Will go back once my le First time leasing a new car. Luis was excellent at answering all the question I asked. Finance department was wonderful also. Will go back once my lease is up. More

Other Employees Tagged: Brad Vigesaa
April 08, 2018
Very pleased My husband and I were very pleased with our experience. Louis went above and beyond to be sure we were happy by customizing our Legacy to our specific My husband and I were very pleased with our experience. Louis went above and beyond to be sure we were happy by customizing our Legacy to our specifications. We would definitely return to Rochester Subaru. More
April 06, 2018
Had an awesome experience My salesman, Luis Velez was very helpful, very friendly, and knowledgeable. He answers all of are questions and help us with a great choice of what mo My salesman, Luis Velez was very helpful, very friendly, and knowledgeable. He answers all of are questions and help us with a great choice of what model we want. He was patient and work extra hrs to meet our work schedules. And the financial guy was friendly and very helpful too. Big Thanks for that. Thank you guys More

Other Employees Tagged: Brad Vigesaa