Luis Valdes
Luis Valdes at Westbury Toyota
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Luis Valdes

Business Manager

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

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4.8
147 Reviews

Dealership Experience

13 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

147 Reviews

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147 Reviews of Luis Valdes

November 01, 2024

Dealership Rating
Employee Rating

Kelly castellanos is a considerate and informed salesperson who delivered on every level. Good job. More

by andreasenp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Castellanos

Nov 01, 2024

Westbury Toyota responded

Thank you for recognizing Kelly's excellence! It's great to hear she delivered on every level during your purchase at Westbury Toyota we'll be sure to pass your kind words along. Enjoy your new ride!

October 31, 2024

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Employee Rating

This dealership values you as a person and doesn’t just see you as just another person walking in the door. Mohammad especially went above and beyond to help with getting me into my new car! More

by tarunpkhosla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Westbury Toyota responded

Tarunpkhosla, it's wonderful to hear that Mohammad and the Westbury Toyota team made you feel valued during your visit. Enjoy your new car!

July 26, 2024

Dealership Rating
Employee Rating

Dealership worked w me and was clean and professional. I have four more words to write More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Keating

Jul 28, 2024

Westbury Toyota responded

I'd really like the chance to hear how your experience could have been improved. Please contact me when you have a chance. I look forward to hearing from you. Thank you, Randy Abreu - General Manager - 516-333-3100 ext. 4827

July 25, 2024

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I am so happy with my new Toyota RAV4 XSE Prime, Kelly C and the entire Toyota team were amazing, they worked hard and went extra miles to help me, they didn't stop even though their work schedule had ended More

by anmanavas70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Ansman, Kelly Castellanos

Jul 25, 2024

Westbury Toyota responded

Thank you for sharing your excitement about the new Toyota RAV4 XSE Prime! The team at Westbury Toyota, including Kelly, is thrilled to have gone the extra mile for you. We appreciate your referrals and support!

June 24, 2024

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It was a great experience in Westbury Toyota. This is my first time visiting this dealership. They had enough vehicles from which I could choose from.They gave me good discounts and good deal. Ke More

by Lyjisam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Castellanos

Jun 25, 2024

Westbury Toyota responded

We're delighted to hear that Kelly and the team at Westbury Toyota made your first visit a great experience. Enjoy your new vehicle!

May 31, 2024

Dealership Rating
Employee Rating

Excellent person to work with to get you the car you want to walk out with More

by Sainvilusp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Richards, Randy Abreu

Jun 03, 2024

Westbury Toyota responded

We appreciate your business and your review! Thanks from the Westbury Toyota Team! Enjoy your new ride!

May 07, 2024

Dealership Rating
Employee Rating

Great experience, was able to take care of all the paperwork over the phone which meant I was in and out of the dealership in less than 45 minutes when I went to pick up the vehicle. Had a couple of f More

by rupertthcox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Keating

May 07, 2024

Westbury Toyota responded

We're glad to know that you had a great experience with us at Westbury Toyota! It's fantastic to learn that Caleb was able to assist and answer your follow-up questions effectively. Thanks for recommending us, we appreciate it!

April 19, 2024

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Employee Rating

Second Sienna bought. Satisfied with service. Everyone working here are very courteous. Thank you Westbury Toyota More

by ronald.sextus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Abreu , Carey Seamus

Apr 22, 2024

Westbury Toyota responded

We're glad to know you had a positive experience with us at Westbury Toyota and that our team treated you well. Enjoy your second Toyota Sienna, and thank you for choosing us again!

April 02, 2024

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Employee Rating

Would recommend Caleb 10/10 times to anyone looking to buy a car. Easy to work with, kept it real & professional. When the time comes, I would not hesitate to reach out to him for my next vehicle to purch More

by Erik K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Abreu, Caleb Keating

Apr 02, 2024

Westbury Toyota responded

Erik, we're delighted to know that Caleb provided you with such a great experience at Westbury Toyota. We look forward to assisting you again when the time comes for your next vehicle purchase! Safe travels until then!

March 13, 2024

Dealership Rating
Employee Rating

Most of the discussions were done over the phone. Vehicle was pretty much as described and the dealership was able to make the paperwork smooth and easy. More

by javasilakos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Caleb Keating

Mar 13, 2024

Westbury Toyota responded

We're glad to know that you found our process at Westbury Toyota smooth and easy, especially with most of the discussions being done over the phone. Thanks for sharing your experience!

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