Luis Torres-Duran

I’ve been a customer for over ten years and I’ve never had anything less than exemplary service whether for routine maintenance or purchasing a new vehicle. had anything less than exemplary service whether for routine maintenance or purchasing a new vehicle. More

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By far . .. THE BEST car buying experience we have every had! Luis Torres spent all morning with us, helping us with a complicated trade. We cannot wait unt .. THE BEST car buying experience we have every had! Luis Torres spent all morning with us, helping us with a complicated trade. We cannot wait until we buy our next car - we know where we will be going! :-) HIGHLY recommend you experience this dealership! More

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Great service! Fast and easy! 100% recommend it! Amazing experience ! I will definitely will be coming back! Fast and easy! 100% recommend it! Amazing experience ! I will definitely will be coming back! More

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I highly recommend working with Royal Kia in Tucson AZ. In particular, Luis Torres-Duran was especially attentive to the needs we required. He was able to package a New Kia Soul for us. He helped with the In particular, Luis Torres-Duran was especially attentive to the needs we required. He was able to package a New Kia Soul for us. He helped with the shopping and financing of the vehicle to fit the numbers we needed to close our deal. You could not find a better salesperson to work with in Tucson. More

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Was looking for a used Ford Maverick Truck 2022 and found one at Royal Kia in Tucson, Arizona and it was a hybrid as well. Made an appointment to look at it today. Our sales person was Luis Torres an found one at Royal Kia in Tucson, Arizona and it was a hybrid as well. Made an appointment to look at it today. Our sales person was Luis Torres and the sales manager was Jacob Nooter. All our prior car buying experiences were not pleasant experiences due to the techniques most car dealers use. Royal, a family owned business, was different from the very beginning. Luis was pleasant and informed and the experience was relaxing with no back and forth with the back office during the negotiations. We were asked what our financial criteria was and then Luis worked very hard to make that happen. When we reached an agreement Luis worked very hard to get us the best loan rates to meet our payment goal. Then when the deal was signed out he came with a "Little gift", a dozen red roses. I actually got the full ROYAL treament and it was a delightful experience, not painful like so many before. Their sales consultants are non-commission and do the whole transaction not passing you around to different managers or the finance department. Royal also offers a "Warranty Forever" at no cost on most pre-owned cars, the only dealership in Southern Arizona that does so. We are so glad we found Royal Kia and left with a 2022 Ford Maverick Hybrid Truck with a smile on our face. More

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This is my first time buying a vehicle and if it weren’t for the great service the amazing customer service I wouldn’t be here. Luis was clear understandable funny and I’m so grateful for him. Great great c for the great service the amazing customer service I wouldn’t be here. Luis was clear understandable funny and I’m so grateful for him. Great great customer service . We love him!!!! Thank you Luis! More

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My husband and I were pleased we bought the from Royal Kia!!! Luis was great helping us to make the right choice. Kia!!! Luis was great helping us to make the right choice. More

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Walking into royal kia made me feel great , a positive environment,and made sure I was taken care of , my sales/lease consultant LUIS TORRES did a really, really great job to find the best deal for me and environment,and made sure I was taken care of , my sales/lease consultant LUIS TORRES did a really, really great job to find the best deal for me and made sure I was gonna drive out with a new car, I'm truly thankful , and thank you royal kia. More

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Luis was extremely helpful and attentive. He answered all the questions I had and made the process of purchasing my first car amazing! I would recommend him to my friends and family 10/10 He answered all the questions I had and made the process of purchasing my first car amazing! I would recommend him to my friends and family 10/10 More

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Royal Kia makes buying easy. There is no hard sell, and everything is open and straightforward in the buying process. I couldn’t have a better car buying experience. There is no hard sell, and everything is open and straightforward in the buying process. I couldn’t have a better car buying experience. More

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