Luis Silva
Luis Silva at Camelback Toyota
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Luis Silva

Latino Sales Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Luis Silva

November 16, 2024

Dealership Rating
Employee Rating

Hello, they are very friendly and kind. They serve the customer very well, they take their time and help in every way possible to help the customer. thank you very much for your attention More

by ENRINORMA27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Camelback Toyota responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Providing excellent service and support is our top priority, and it’s great to know we hit the mark. We appreciate your kind words!

November 06, 2024

Dealership Rating
Employee Rating

Everyone was very friendly, helpful , professional and considerate. Enjoyed doing business with Camelback Toyota. No problems. More

by gmurdoch907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marion Hopper , Jonathan Farris

Nov 07, 2024

Camelback Toyota responded

Hi, thanks for your fantastic feedback! We're thrilled to hear that our team's friendliness and professionalism made your experience enjoyable. Your satisfaction means the world to us, and we look forward to serving you again in the future!

November 03, 2024

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Employee Rating

They sold me a used vehicle that died; likely from critically low oil level, 500 yards off the lot. Then gave me 24 hours to choose another from their small supply. DO NOT BUY A USED VEHICLE HERE. JU More

by twsjoberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 04, 2024

Camelback Toyota responded

We understand how frustrating it must be to encounter issues with your vehicle so soon after purchase, and we appreciate your feedback regarding the situation. Our goal is to ensure our customers have a positive experience, and we regret that we fell short in this instance. We would like to address your concerns further. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

October 30, 2024

Dealership Rating
Employee Rating

There good people they help lot get my new car thank so much All members More

by SALLYLOPEZ66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Decoste Lesli Villa

Oct 31, 2024

Camelback Toyota responded

Thanks for the fantastic review, Sally! We're thrilled to hear that our team made your car-buying experience a positive one. Your satisfaction means the world to us, and we appreciate your kind words about our members. Enjoy your new ride!

October 28, 2024

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Employee Rating

I was pleased with the full buying experience. I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day More

by FRAZIERTHRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Latour, Ever Valenzuela , not sure finance person was great

Oct 29, 2024

Camelback Toyota responded

Thanks for the fantastic review, Frazier! We’re thrilled to hear you had such a positive experience and that our team could get your new car ready so quickly. Your satisfaction is our priority, and we appreciate your support! Enjoy your new ride!

October 24, 2024

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Employee Rating

Quality service and personalized attention, practical and timely suggestions for the good maintenance of my van More

by ANGELICA.AVENDANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Tijerina

Oct 29, 2024

Camelback Toyota responded

Thanks, Angelica! We're thrilled to hear you enjoyed our quality service and personalized attention. Your satisfaction is our priority, and we're glad our suggestions helped with your van's maintenance. Looking forward to serving you again!

October 19, 2024

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Employee Rating

this dealership was a 10/10 recommend 100 percent 💯 they helped me and helped me look what I wanted More

by OLIVIASAENZ1275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danida

Oct 21, 2024

Camelback Toyota responded

Olivia, thank you for the fantastic review! We're thrilled to hear you had such a positive experience and found exactly what you wanted. Your recommendation means a lot to us, and we look forward to helping more customers like you!

October 15, 2024

Dealership Rating
Employee Rating

Bien el trato fue agradable me enseñó diferentes cotizaciones de carros y elegimos el mejor More

by Julissa.arleth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Camelback Toyota responded

¡Gracias por tus comentarios, Julissa! Nos encanta saber que encontraste una excelente oferta y que disfrutaste explorando tus opciones con nosotros. Tu satisfacción es nuestra prioridad, y nos alegra haber podido ayudarte a elegir la mejor cotización de auto. ¡Esperamos poder atenderte nuevamente!

October 15, 2024

Dealership Rating
Employee Rating

Brandon Latour came to me and pointed to berate me as a customer for not signing the deal. He unleashed at me all personal insults of how I visited the dealership 3x and never purchased a car and how I am More

by josydds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Lopez, Brandon Latour , leslie , 5 stars

Oct 16, 2024

Camelback Toyota responded

It’s unacceptable for anyone to be treated in such a manner, and we take your concerns seriously. We want to assure you that we prioritize a respectful and compassionate environment for all our customers, and your feedback will be used to address this situation appropriately. If you’d like to discuss this matter further, please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

October 14, 2024

Dealership Rating
Employee Rating

Luis and Samier were very helpful and also want to thank my salesperson Mo for being patience with me and also want to thank the receptionist for being very welcoming and showing me around the dealership wh More

by MELLISSAGOMEZ559
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Alsaadi , Mo

Oct 15, 2024

Camelback Toyota responded

Mellissa, thank you for your fantastic review! We're thrilled to hear that Luis, Samier, Mo, and our receptionist provided you with such great service. Your experience is what we strive for, and we appreciate your kind words!

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