Luis Serrano

Luis is a great salesman and all of the people at the dealership worked tremendously hard to find and then deliver the vehicle that I was looking for. Now the service department is working on getting al dealership worked tremendously hard to find and then deliver the vehicle that I was looking for. Now the service department is working on getting all of the finishing touches added and done to make the vehicle just what I asked for and wanted. Great job Luis and all of the people at Toyota of Gladstone that are making my purchase complete and exactly what I wanted......👍👍👍👍👍 thats five thumbs up from me 🤗 More

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Luis was engaged in our discussions and attentive to our concerns. He worked diligently on our behalf, and wasn't afraid to seek out answers on our behalf. He is a hard worker. concerns. He worked diligently on our behalf, and wasn't afraid to seek out answers on our behalf. He is a hard worker. More

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Excellent service and quality people and cars. Luis was the best he was personable and accommodating and communicative. Luis was the best he was personable and accommodating and communicative. More

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Luis was great! The moment I walked on the lot he asked if I needed a water because of how hot it was that particular day. Not only was Luis considerate, he was extr The moment I walked on the lot he asked if I needed a water because of how hot it was that particular day. Not only was Luis considerate, he was extremely helpful with all the information for my questions. Amazing service and very grateful to have such a wonderful experience at Gladstone Toyota. More

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Toyota Gladstone provided excellent service, friendly staff, smooth process, and top-quality RAV4. Highly recommend! Especially my service advisor Raul is the best customer service agent ever. staff, smooth process, and top-quality RAV4. Highly recommend! Especially my service advisor Raul is the best customer service agent ever. More

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The sales representative Mr Luis is very nice, He patiently helped me look for the car. I really appreciate it. patiently helped me look for the car. I really appreciate it. More

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Luis kept us informed during the entire process. The vehicle was clean, fueled and ready to go. The vehicle was clean, fueled and ready to go. More

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Luis was very helpful and nice to work with. He helped me find exactly what I want. Always answer my phone calls or texts. I will do business with him again. Very nice and polite person. Thanks He helped me find exactly what I want. Always answer my phone calls or texts. I will do business with him again. Very nice and polite person. Thanks again Luis. More

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My family and I we have a great experience buying our first new car , wonderful staff and thanks to Luis Serrano for his wonderful help first new car , wonderful staff and thanks to Luis Serrano for his wonderful help More

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They were able to get me a car within my budget. Super friendly and made buying my first car from a dealership a good experience. Super friendly and made buying my first car from a dealership a good experience. More

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