Luis Serrano
Luis Serrano at Spitzer Kia Cleveland

Luis Serrano

Sales Consultant

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Luis Serrano

December 08, 2025

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Employee Rating

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a More

by roymcarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

November 24, 2025

Dealership Rating
Employee Rating

Luis was easy to work with and finance made getting the deal done easy, highly recommend More

by bakerdevyn12
Recommend Dealer
Yes

Other Employees Tagged: Erica Markiewicz

Nov 24, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2025

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I had a great experience overall, Im very glad that i chose this place after searching More

by Shirley
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Purchase Time
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Recommend Dealer
Yes

March 24, 2024

Dealership Rating
Employee Rating

My husband and I came in wanting to get the new EV9 and Louis and Christian were so amazing and helpful, they were extremely patient and stayed after hours to make sure we were happy and could leave with t More

by Tabatha5533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Negron

Mar 25, 2024

Spitzer Kia Cleveland responded

Congratulations on your new purchase! Luis and Christian greatly appreciates the opportunity to work with you! They will be honored to have earned your kind recommendation. Thank you so much for your positive review!

January 12, 2024

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Employee Rating

They were straight forward. Made the process super simple and super fast! Always kept me updated. Explained everything and more. More

by a09armymom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mate Tamas , Vincent Viscusi

Jan 12, 2024

Spitzer Kia Cleveland responded

Thank you for taking the time to share this positive review! We are happy to hear that our team took great care of you and provided you with the quality experience that you so much deserve. We look forward to working with you again the next time you are in need of automotive service!

September 24, 2023

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Employee Rating

Mate Tamas was my sales associate very easy to work with and very low pressure. He was kind, honest, respectful, answered all my questions, and was supportive through the whole process. He was also very p More

by Sunny725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Zabell, Mate Tamas

Sep 25, 2023

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are glad that Mate met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Congratulations on your new purchase. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

September 22, 2023

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Employee Rating

Excellent dealership! Will be visiting Yunes Assad again for our next car. Very happy with the product, and very pleased with the service. Go vivit this dealership, they w More

by kmuhl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Assad, Yunes

Sep 22, 2023

Spitzer Kia Cleveland responded

We thank you for your positive review and recommendation! We are so glad that Yunes provided you with the quality care that you deserve. They will be delighted to hear of your kind words. We hope for the opportunity to work with you again!

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