Luis Rojas
Luis Rojas at Hubert Vester Chevrolet
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Luis Rojas

Sales

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.9
57 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.9

57 Reviews

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57 Reviews of Luis Rojas

December 12, 2024

Dealership Rating
Employee Rating

I cannot write a 15 word minimum about my experience at this dealership. I will share Luis Rojas was awesome. he was patient, attentive to my needs, and very respectful. Hubert Vester couldn’t have a bet More

by CORDELIATLUCAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Hubert Vester Chevrolet responded

Ms. Lucas, Luis Rojas is indeed adept at providing an excellent purchase experience for our customers and we appreciate your recognition of him and his skills. I am sorry that your interaction with our Finance team member was not positive and yes, we believe the changes implemented have resolved the situation to which you refer. Thank you for your candid feedback and for your patience and understanding. We hope you allow us the opportunity to serve you again. Lisa Owens Customer Relations Manager

November 24, 2024

Dealership Rating
Employee Rating

Easy transaction. No problems doing it on a Saturday. Fair deal on the truck . I think both parties were satisfied. More

by Rsmith115858
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Allen Trueblood

Nov 27, 2024

Hubert Vester Chevrolet responded

Thank you for taking the time to share your positive feedback about your recent purchase visit. We strive to make the process as easy and seamless as possible. We appreciate you choosing us to meet your automotive needs and hope to have that opportunity again. Lisa Owens Customer Relations

October 13, 2024

Dealership Rating
Employee Rating

Wonderful car buying experience! Process was efficient and everyone was very capable, knowledgeable and helpful. More

by D.TAYLOR0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

We do constantly tweak our processes to make them flow as smoothly as possible. We appreciate you taking the time to share such affirming feedback about your interactions with our stellar Sales team and the excellent customer service they provided during your purchase visit. Thank you for choosing us! Lisa Owens Customer Relations Manager

October 10, 2024

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Employee Rating

All we are saying is you shouldn't say or publish a thing and not honor it ! Our down payment was all for naught, it seems as if it weren't even applied to the sale ... we should had less balance to be finan More

by HALLBEADY02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William McDonald , John did the best he could, but he couldn't obtain any deals !

Oct 11, 2024

Hubert Vester Chevrolet responded

Mrs. Hall, thank you for your candid feedback. We are very concerned that you may still have questions to be answered and points to clarify regarding your purchase experience. Chris Hicks, our General Manager, would like to discuss your issues with you and work towards resolution. Please expect to hear from him today. Lisa Owens Customer Relations Manager

October 08, 2024

Dealership Rating
Employee Rating

I recently purchased a car from Hubert Vester Chevrolet and had a great experience. Luis Rojas helped me through the whole process and was very knowledge and quick to follow up. He went above and beyond to More

by Kaliles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

Yes, there are so many new 'bells and whistles' on newer models, and it is so important for our customers to feel comfortable with their new investment. I am so glad to hear that Luis shared his product knowledge with you and was so thorough throughout the purchase process. Thank you for taking the time to share your positive feedback and recognize the Sales team members that were so helpful to you. We appreciate your business and hope to take care of your automotive needs in the future. Lisa Owens Customer Relations Manager

October 03, 2024

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Employee Rating

Excellent, excellent excellent Service was excellent from the time I walked through the doors till I drove off the lot with my brand new vehicle. Praise God. More

by JUANITABRADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nelson , David Nolan

Oct 15, 2024

Hubert Vester Chevrolet responded

Ms. Bradley, I am so glad that you were treated so well during your recent visit to our store. Your satisfaction is very important to us and we appreciate your business. Thank you for sharing about your positive experience. Lisa Owens Customer Relations Manager

October 03, 2024

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Employee Rating

Working with Luis was great. He was very careful to explain all the features of the vehicle. I admire his honesty. The financing side was fast and could have used a little more t More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William McDonald , Phill in service … excellent

Oct 15, 2024

Hubert Vester Chevrolet responded

Mr. Williams, I am not surprised that Luis provided an exceptional purchase experience for you. Thank you for recognizing one on our strong Sales team members. We try to be mindful of your time during the paperwork phase of your purchase, however, we certainly want to ensure that any outstanding questions you may have or areas that need clarification are answered/addressed. Our Finance Director, David Nolan, will reach out to discuss these with you. Please expect his call. Lisa Owens Customer Relations Manager

September 11, 2024

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Employee Rating

Definitely 5+ Stars! ! This was by far the best car buying experience I've had to date. Every aspect of this process was A+, from the initial phone call to the time I dro More

by Tbone809
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Hubert Vester Chevrolet responded

Thank you so much for this stellar review! Our Sales team truly is a team that works together to make our purchase process as seamless as possible. Yes, Luis is a. pleasure to work with, and we appreciate your confirmation. He is very thorough in answering all of your questions and also making sure that you are comfortable with all of the 'bells and whistles' of your new vehicle. Thank you again for sharing such positive feedback about your visit and also for your hearty recommendation of our services, Lisa Owens Customer Relations Manager

September 01, 2024

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Employee Rating

Very nice dealership! Vehicles were very easy to look at on the lot. Inside of dealership was very clean. Luis was very helpful and explained details about the vehicle. He More

by Crystal Creech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Trueblood

Sep 06, 2024

Hubert Vester Chevrolet responded

Crystal, we are glad to hear that your purchase experience went so smoothly with Luis. He is such a caring member of our Sales team and is committed to providing excellent customer service. Your recommendation means so much to us. Thank you for choosing to do business with us. Lisa Owens Customer Relations Manager

August 13, 2024

Dealership Rating
Employee Rating

It was a WONDERFUL experience and the salesman were very upfront and very respectful to my wife. I would definitely tell anyone about him More

by taylora7020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2024

Hubert Vester Chevrolet responded

I have no doubt that Luis took excellent care of you both during your purchase visit. He is devoted to providing an exceptional experience for our customers. Thank you for your positive feedback and for your business. Lisa Owens Customer Relations Manager

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