Luis Rodriguez

I am extremely pleased with the excellent service we received at Journey Nissan. Of all the dealerships that I have visited in all my years I have never received better service than what I received at J received at Journey Nissan. Of all the dealerships that I have visited in all my years I have never received better service than what I received at Journey Nissan. The service manager Luis Rodriguez and his service writer Jose Cordova could not have been more accommodating and pleasant. In my opinion this service department should be recognized for the outstanding service they provided. I would have no problem recommending this dealership to anyone I know. Also I recently bought my truck from Ken Hibbing who was my initial contact at Journey Nissan and if not for him I would not have had this experience. I want to say thank you to everyone I came In contact with at Journey and keep up the good work. I hope all my dealings with this dealership are as pleasurable as what I recently experienced here. Keith Slota very happy customer. More

by Keith Verified Customer Verified Customer

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This was my first visit and I felt welcomed by staff and all questios answered! all questios answered! More

by Dricks Verified Customer Verified Customer

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Excellent customer service, quality vehicles, sales people are very professional. Great experience start to finish. people are very professional. Great experience start to finish. More

by MMSEILER6 Verified Customer Verified Customer

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Every time I have Victoria as my service consult she is very courteous, knowledgeable, and gives excellent customer service!!! very courteous, knowledgeable, and gives excellent customer service!!! More

by Alexandria Verified Customer Verified Customer

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Have been serviced by Zeigler and now Journey Nissan at this location for 9 vehicles. this location for 9 vehicles. More

by HELENHOLSINGER Verified Customer Verified Customer

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Quick service, in and out with ease. No pressure for inspection, just clear information and recommendations. Great job. No pressure for inspection, just clear information and recommendations. Great job. More

by David Butler Verified Customer Verified Customer

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Tim did a superstar job from applying credit to delivery of vehicle. Thank you for all your service of vehicle. Thank you for all your service More

by MEYER5299 Verified Customer Verified Customer

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Journey Nissan in Gurnee / Lake Villa and especially Ken Hibbing helped resolve my transportation problem by getting me into a 2025 Pathfinder with everything I wanted. Gave me a great deal on my trade-in Hibbing helped resolve my transportation problem by getting me into a 2025 Pathfinder with everything I wanted. Gave me a great deal on my trade-in! We have bought a total of 7 vehicles at this location. Highly recommend this location and Salesman Ken Hibbing. More

by HELENHOLSINGER Verified Customer Verified Customer

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This Dealer Jurney Nissan is very helpful for me The grup are very professional and special the man Kenneth Hibbing help me a lot . explain the functions in case my Nissan Versa 2025 grup are very professional and special the man Kenneth Hibbing help me a lot . explain the functions in case my Nissan Versa 2025 More

by KRYSWED Verified Customer Verified Customer

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Flawless service, unbeatable deal, smooth process—highly recommend this dealership for any future vehicle purchase recommend this dealership for any future vehicle purchase More

by alexburr300 Verified Customer Verified Customer

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