Luis Otero
Luis Otero at Deland Kia

Luis Otero

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

4.8
59 Reviews
4.8

59 Reviews

Write a Review

59 Reviews of Luis Otero

May 03, 2025

Dealership Rating
Employee Rating

Noah is the most amazing Service Professional I have ever worked with. He is the reason I stay loyal to DeLand Kia. More

by waynehunter65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amir Jacob, Noah Roman

May 05, 2025

Deland Kia responded

Thanks for the high praise! Our team is always ready to help, whether you’re buying, servicing, or just browsing.

April 28, 2025

Dealership Rating
Employee Rating

Repeat buyer, and great experience again with DeLand Kia. Agreeing to a deal was painless, and they honored our agreement which unfortunately is rarer and rarer these days in the industry. Luis was a fant More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

Deland Kia responded

Thank you so much for your continued trust in us here at DeLand Kia—it truly means the world to us! We're thrilled to hear that Luis made your experience smooth and enjoyable once again, even going the extra mile on his day off. Honoring our word and making the process easy are top priorities for us, and we’re so glad that came through. Enjoy your new vehicle, and thank you for the high recommendation!

April 23, 2025

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Fast trustworthy and smooth service. Will go there again for my next purchase of a vehicle More

by RSBART4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 24, 2025

Deland Kia responded

That's the best kind of review in our opinion! Honest people and expert work are what makes our team so great. Come see us again anytime!

April 18, 2025

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Fast, efficient, hospitable. The experience start to finish was 3.5 hours. Luis listened to what I was looking for and showed me all the options that were available and went abov More

by THOMPSONASH814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorden Mesenbourg

Apr 21, 2025

Deland Kia responded

Those are all the qualities we strive for! Thank you for the fantastic review. It's a fantastic start to our week. We're here to help any time you need us!

April 16, 2025

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Employee Rating

Great place to purchase a car. Our salesman Luis was amazing! He went above & beyond to get me in the Telluride I wanted. Great team at this dealership More

by Sapphire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorden Mesenbourg

Apr 16, 2025

Deland Kia responded

Luis wants to thank you for the kind words! He and the rest of our team are happy to see that you enjoyed your time here. How is your Telluride treating you? If you have a question about a feature, call us and we'll be happy to help. Take care!

April 12, 2025

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Luis wa so great to work with and exceeded my expectations. I would recommend him to anyone. He helped me through out the sale and transition from my old vehicle. More

by waynehunter65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir Jacob, Noah Roman

Apr 14, 2025

Deland Kia responded

Thanks a ton for the great rating! Luis and the team are always happy to hear great feedback. It motivates us to keep up the great work! We're here whenever you're ready to hit the road again.

March 31, 2025

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Employee Rating

Luis Otero help me to find the right Kia vehicle. He had excellent communication skills. More

by USPASSPORT.WRR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

Luis is the ideal guide for people looking for their next Kia! We're glad to hear that he helped make your time with us easy and productive. Are you enjoying the new ride? Give us a call to let us know!

March 31, 2025

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I was very pleased about all the attention Mr Otero gave me by the time I decided to lease the Sorento. More

by USPASSPORT.WRR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Deland Kia responded

Luis appreciates the kind words! It's always nice to hear when your hard work is recognized. We hope your new Sorento lease is the start of lots of fun adventures! Give us a call if there is anything else we can help with.

March 24, 2025

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Employee Rating

Luis was great to deal with. Mr.Jacob, finance guy, was nice, but could have explained the process better. Also would have liked a paper copy of the transaction. More

by gene.mannelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Deland Kia responded

Thanks for sharing your experience with us, Gene! Your feedback is how we find ways to improve and make things even better. Please get in touch with our team if there is anything else you would like us to help with.

March 22, 2025

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Employee Rating

Your assistance, kindness, and willingness to simplify the car-buying process are greatly appreciated. Your services surpass those of Jenkins. I extend my sincere gratitude for your invaluable contributio More

by ALEXANDERIVESTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorden Mesenbourg

Mar 24, 2025

Deland Kia responded

Your review is why we do what we do, Alexander! We love making it easy for people to find and buy cars they'll love. It's always a big moment, and our goal is to make it as easygoing as possible. Your review tells us we're doing things right!

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