Luis Herrera

Luis and Chris were great, we were able to negotiate at a good price. Super helpful1 good price. Super helpful1 More

by Zeke Verified Customer Verified Customer

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This dealership knows what good customer service means. They were responsive, clear and stood behind their product when the first car I purchased had some issues. Really a wonderful dealership. They were responsive, clear and stood behind their product when the first car I purchased had some issues. Really a wonderful dealership. More

by rach5of5 Verified Customer Verified Customer

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I noticed my vehicle was due for an oil change (on Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I want Tuesday), I called Gilchrist to schedule an appointment to get this done because my sales experience with Kris, Chris and Luis was amazing and I wanted to give their service department an opportunity. Haley answered the phone, she was so sweet and told me she could get me in for an oil change on Thursday. I dropped my vehicle off Thursday morning with Sue and had a ride to work so they were able to keep my vehicle all day with no pressure of me waiting for it to get done ASAP. Sue was very helpful, funny and a pleasure to work with. The gentleman sitting next to her (I believe his name was James) was very chatty and also very kind. Sue called me shortly after I left to let me know that they didn’t have an oil filter in stock for my vehicle but would have one from their local supplier within an hour, I appreciate the honesty and great communication. During a break at work I noticed I’d missed Sue’s phone call but she left me a message to let me know that they’d received my filter and that my vehicle was ready for me to pick up. My experience with the service department was as great as I could expect and I will definitely be back for any future service needs. More

by PULCHRA1782 Verified Customer Verified Customer

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They worked very hard to make sure we got the vehicle we wanted. They also have been great with follow up. wanted. They also have been great with follow up. More

by SGREGG1010 Verified Customer Verified Customer

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Good experience. Luis Herrera was awesome. I would not hesitate to recommend him! fourteen, fifteen Luis Herrera was awesome. I would not hesitate to recommend him! fourteen, fifteen More

by dal757ret Verified Customer Verified Customer

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The sales staff and sales manager were very professional and polite. Luis did a great job of introducing the vehicle to me and explaining the features and electronics which were very helpful to me. I add and polite. Luis did a great job of introducing the vehicle to me and explaining the features and electronics which were very helpful to me. I added some accessories through the Parts Dept and they were also very helpful. More

by dougminnis Verified Customer Verified Customer

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Everything was as promised. I would buy from them again. Sales agent Luis Herrera was very knowledgeable and helpful. I would buy from them again. Sales agent Luis Herrera was very knowledgeable and helpful. More

by wilsonhs Verified Customer Verified Customer

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Thanks again to Louis. The client's needs are most important to him. They find the right solution for various problems. Great team! The client's needs are most important to him. They find the right solution for various problems. Great team! More

by boeing1717 Verified Customer Verified Customer

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Another shout out to Luis and Chantel. I went in knowing what I wanted and what I was willing to pay for it, and they made it happen. A good team! The next time I am looking to purchase a I went in knowing what I wanted and what I was willing to pay for it, and they made it happen. A good team! The next time I am looking to purchase a vehicle, Gilcrest Chevrolet will be at the top of my dealer list. More

by dkmccabe0723 Verified Customer Verified Customer

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It started out good then I was disappointed after the purchase and then Kris is making it right purchase and then Kris is making it right More

by mbrooks15 Verified Customer Verified Customer

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