Luis Hernandez

The service was better than anywhere else I’ve been. Very pleased with the work they did to the vehicle as well as the time they took to drive an hour each way to pick it up, drop off a loaner, and retu Very pleased with the work they did to the vehicle as well as the time they took to drive an hour each way to pick it up, drop off a loaner, and return it. More

by dan.zaeske Verified Customer Verified Customer

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Very friendly, clean and professional. I would refer family and friends to purchase and use their services. I would refer family and friends to purchase and use their services. More

by aebrieske Verified Customer Verified Customer

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They always take care of me. They always take care of me when I need service done. Great group. They always take care of me when I need service done. Great group. More

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Un buen servicio y rápido a buen precio cuando tenga un problema vuelvo otra vez problema vuelvo otra vez More

by keyllier08 Verified Customer Verified Customer

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They truly go the extra mile. Their customer service, their convenience, their vehicles. All on point. I’ll keep coming back. Their customer service, their convenience, their vehicles. All on point. I’ll keep coming back. More

by robert.otero2 Verified Customer Verified Customer

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The dealership is neat and clean. More important to me are the people. Jesse is great. Luis is the best person I have dealt with over many years. He did not try to sell me anythin More important to me are the people. Jesse is great. Luis is the best person I have dealt with over many years. He did not try to sell me anything and when I called about something gave me a direct and honest answer. Let’s hope he state!!!! More

by robin43 Verified Customer Verified Customer

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Everyone was nice especially Luis. The place is well kept and clean. The free coffee and other beverages helps with the wait. The place is well kept and clean. The free coffee and other beverages helps with the wait. More

by elizac2011 Verified Customer Verified Customer

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After speaking with the manager Ms. Jesse, I am satisfied and believe things were rectified fairly, the only concern I had was the miscommunication from the gentleman that corresponded Jesse, I am satisfied and believe things were rectified fairly, the only concern I had was the miscommunication from the gentleman that corresponded with me, but everything turned out well, thank you. More

by bzeier Verified Customer Verified Customer

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You guys did awesome! ! It was fast and you guys made it super easy to make it happen. ! It was fast and you guys made it super easy to make it happen. More

by Dessire Verified Customer Verified Customer

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Came in for an oil change and found out that tech did not put cap on all the way. Found this out after we drove an hour away and it began to smell. I then called the next day and they offered to pick it up a put cap on all the way. Found this out after we drove an hour away and it began to smell. I then called the next day and they offered to pick it up at work but went to my house instead. I then did not hear for them until I contacted them and got passed around from service advisor to service advisor. I had to keep calling and checking no one called me to keep me updated. I have been a costumer of lake ford for 5-7 years. This really doesn’t seem like the lake ford I know and I am really disappointed. More

by bailey_wolff Verified Customer Verified Customer

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