Luis Hernandez

Luis was so caring and professional. He made sure all our needs were taken care of and made room for my oil change which was not scheduled but we brought it in with my hubbies truck hop He made sure all our needs were taken care of and made room for my oil change which was not scheduled but we brought it in with my hubbies truck hoping it could be also done. More

by kathiroberts56 Verified Customer Verified Customer

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The waiting room was comfortable and clean. I wish the service was a bit faster. I wish the service was a bit faster. More

by tfskms Verified Customer Verified Customer

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Service took longer than usual. I did not receive any updates from the Service Advisor. I only knew my truck was done by the text I received. Where has the personal touch gone? I did not receive any updates from the Service Advisor. I only knew my truck was done by the text I received. Where has the personal touch gone? More

by timheun325 Verified Customer Verified Customer

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Very convenient, Fast Service, Knows The Task At Hand, Top Notch Service &.Management , I highly recommend this location if you want your Ford worked on’ it’s worth the price Top Notch Service &.Management , I highly recommend this location if you want your Ford worked on’ it’s worth the price More

by REALCHEFX Verified Customer Verified Customer

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Lake Fordis a good place for service. They are reliable and do the work in a timely manner manner. Also a fantastic customer waiting area if you want to wait. They are reliable and do the work in a timely manner manner. Also a fantastic customer waiting area if you want to wait. More

by Keyman13 Verified Customer Verified Customer

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Kept me updated on trying to find the problem, good communication , I didn't have to call them. communication , I didn't have to call them. More

by milwvibrater Verified Customer Verified Customer

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Luis had great communication and the valet drivers are always very kind! I had a great experience at Lake Ford. always very kind! I had a great experience at Lake Ford. More

by tayberman23 Verified Customer Verified Customer

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Excelente servicio desde el primer dia que visite el lugar, lo recomiendo a el 100% lugar, lo recomiendo a el 100% More

by Luis Verified Customer Verified Customer

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It was great that they picked up my car and dropped it off and not only that but they gave her a car wash off and not only that but they gave her a car wash More

by Maday Rubio Verified Customer Verified Customer

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Rep was nice and kept us in the loop. We bought the aftermarket warranty when we purchased the f150. Thank God we did. Our f150 had 12000.00 of repair.. repaira were made in a timely We bought the aftermarket warranty when we purchased the f150. Thank God we did. Our f150 had 12000.00 of repair.. repaira were made in a timely fashion. More

by ilovedave55 Verified Customer Verified Customer

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