Luis Hernandez
Luis Hernandez at Kia Downtown LA
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Luis Hernandez

Internet Sales Consultant

Kia Downtown LA

1945 Figueroa Street
Los Angeles, CA 90007

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4.5
175 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

175 Reviews

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175 Reviews of Luis Hernandez

November 30, 2024

Dealership Rating
Employee Rating

Staff is always very friendly and provide quick service. I’ve been servicing my car at this location and will continue going back. More

by iselmartinez1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth

November 26, 2024

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From the start to finish people in Downtown KIA was so helpful and accommodating it took a little bit of negotiating but in the end it’s a win, win situation I was very happy with the results and deal. I More

by AENRIQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen

November 24, 2024

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Employee Rating

On three occasions, I have went to the dealership service department within three months for the same issue. I have paid almost $1000 and the issue is still not fixed. I have been on weekends weekdays and in More

by OSHANNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 20, 2024

Dealership Rating
Employee Rating

Every body at Downtown KIA was nice and helpful they made my first time buying a breeze I walked out with a 2025 KIA K5 More

by SKUNY1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don and pablo

November 11, 2024

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Employee Rating

It was Good service and they were very very fast which I really really appreciated More

by jagaitecollege
Service Price Transparency
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Recommend Dealer
Yes

November 02, 2024

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Ok. Good Gsysu gfhdh yeyfh vstsyghf hxgxg ydhxg bdhdg bdhxyd vudye geudysu6jdjsu7 Jdjdj hdjdu d More

by TJUDEWILLIAMS1
Service Price Transparency
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Recommend Dealer
Yes

November 01, 2024

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Everyone was very help and nice they explained everything and wet over the packages and prices. More

by khoward455
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 01, 2024

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I had a great experience. It was minimal effort and timely. They were efficient and responsive to my questions. More

by MICHAELJONESTRUMPET24
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2024

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I arrived early but they let me be in the rotation. The process of a recall was done quickly. More

by graciela.marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maya Fakih

October 17, 2024

Dealership Rating
Employee Rating

Wonderfull service. They were able to help me in all my needs. Looking forward to my next scheduled appointment. More

by rodrigo.lopez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Espinoza

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