Luis Hernandez
VIP Customer Care / Mazda Expert
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
429 Reviews
Write a Review429 Reviews of Luis Hernandez
December 28, 2025
I had an excellent experience with Luis Hernández. Everything was very clear, straightforward, and quick. The service was impeccable, and the process was very smooth. Highly recommended! Everything was very clear, straightforward, and quick. The service was impeccable, and the process was very smooth. Highly recommended! More
December 20, 2025
We got all the support from Luis, it was an amazing journey throughout the all process, learning all the car features and paperwork. Thank you so much Luis for everything. Happy holidays to you a journey throughout the all process, learning all the car features and paperwork. Thank you so much Luis for everything. Happy holidays to you and your family. More
December 19, 2025
I recently had the pleasure of working with Kerwin Larocque at Sport Mazda, and I couldn’t be happier with the experience. From start to finish, Kerwin demonstrated outstanding professionalism and a g Larocque at Sport Mazda, and I couldn’t be happier with the experience. From start to finish, Kerwin demonstrated outstanding professionalism and a genuinely friendly demeanor that made the entire process stress-free and enjoyable. Kerwin’s knowledge was evident at every step—answering all my questions thoroughly and providing clear, helpful insights that guided me through selling my Mercedes-Benz C 300 and purchasing a Tesla Model Y. The transition was seamless, and Kerwin’s efficiency ensured everything was handled quickly without sacrificing attention to detail. What truly stood out was Kerwin’s pleasant personality and fair approach to negotiation. I felt respected and valued throughout, and the deal we reached was both reasonable and transparent. Thanks to Kerwin, I now have a Tesla Model Y that offers the space my growing family needs, and I couldn’t be more satisfied. More
Other Employees Tagged: Kerwin LaRocque, Mayeline Sosa Dominguez
December 17, 2025
“I had a fantastic experience working with Luis Hernandez while purchasing my 2022 Honda Accord. He was incredibly helpful, knowledgeable, and made the entire process smooth and enjoyable. I highly recommend while purchasing my 2022 Honda Accord. He was incredibly helpful, knowledgeable, and made the entire process smooth and enjoyable. I highly recommend him!” More
Other Employees Tagged: Jenifer Contreras
December 11, 2025
Luis and the team at Sport Mazda were amazing, best experience I’ve had when purchasing a vehicle. To all looking to get a new Mazda, this is the place to go. experience I’ve had when purchasing a vehicle. To all looking to get a new Mazda, this is the place to go. More
Other Employees Tagged: Mayeline Sosa Dominguez
November 30, 2025
Luis is by far one of the best people I have dealt with as far as customer service in regards to buying a car. We traveled over two hours to purchase a vehicle that we saw online. He went through a lot of as far as customer service in regards to buying a car. We traveled over two hours to purchase a vehicle that we saw online. He went through a lot of extra effort, including taking a personal video of the vehicle to send to me as well as checking out numerous specifics and details about the vehicle before I arrived. When we arrived, he was courteous, professional, and made us feel welcomed and at ease. Having had experiences with other dealers, I was awaiting the ultimate gotcha moment, but that never happened. In my opinion, we do not recognize and reward people like him or the good job that they do. I could very easily have wasted an entire day how it not been for his honesty, knowledge, and communication to let me know exactly what I was going to purchase. I feel that every person has the right to make a living wage and be paid for their work ethic. I cannot thank him and the group at the dealership enough for making my purchase actually pleasurable which is something I haven’t said about car buying quite some time. The car I purchased has been problem, free and actually had some extras that I did not even expect. They even took the time despite the fact that I arrived there two hours early to go ahead and detail the car and make sure it was roadworthy prior to my departure. Yeah, thank you guys enough and would recommend their consideration 10 out of 10 to any anyone looking to purchase a vehicle in the future. Shout out to the sales manager, and also the young lady who did the title work. They had a very professional atmosphere there that was enjoyable for myself and my family, while we waited. The young lady who helped us with the financing, even picked up a couple things to help me out to actually lower some of my expenses in regards to the title and tags. It’s nice when people go out of their way to help you save some money. More

