Luis Gutierrez
Luis Gutierrez at Mercedes-Benz of Cutler Bay
Refer Me

Luis Gutierrez

General Manager

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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5.0
81 Reviews

Dealership Experience

43 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

81 Reviews

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81 Reviews of Luis Gutierrez

November 20, 2024

Dealership Rating
Employee Rating

Excelente Servicio de Oliver y Mary de la Concepcióncesta chica es un amor. Rene Sanchez en el financiamiento y Luis el general Manager.Me he sentido como en casa. Muy profesionales en todo momento. Es un pl More

by Sandra Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Mercedes-Benz of Cutler Bay responded

Sandra, Thank you so much for your excellent review! We are so glad that Oliver, Mary, and Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

November 18, 2024

Dealership Rating
Employee Rating

Oliver's service was excellent. He is always attentive of the customer and very professional. Definitely reccomend. More

by Sandra Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words for Oliver, and for taking the time to leave us this wonderful feedback! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

October 05, 2024

Dealership Rating
Employee Rating

Excellent customer service, James my Service Adviser was courteous and made sure everything was to perfection. My compliments to management! Keep up the good work! More

by Ralph77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James service advisor

Oct 07, 2024

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay. Your feedback and rating mean a lot to us. We're glad James and the team were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 09, 2024

Dealership Rating
Employee Rating

MB of Cutler Bay delivers A+ service. Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! More

by lrenteria.hernz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raydel Leon, Charles Rodriguez, Jose Henriquez , Nicholas Conroy

Aug 09, 2024

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as a valued customer for many years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

October 24, 2023

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Employee Rating

I don't usually make posts like this, but in reality, just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Merced More

by k.alba
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

Mercedes-Benz of Cutler Bay responded

It's great to hear that you had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 05, 2023

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Employee Rating

Once again, I had an exceptional experience with the service department at M-B Cutler Bay. They are true professionals. More

by sbeiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Rodriguez, Jose Henriquez , Carlos Vazquez

Sep 05, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 17, 2023

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Employee Rating

One of tthe best car purchase experiences I have ever had!! Luis got me to the right person, Eric he searched for the right vehicle and got us exactly what we were looking for. Rene and Oliver were outst More

by ddiaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Kalias, Rene Sanchez

Aug 18, 2023

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

March 23, 2023

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Wow! You feel so welcome here, extremely professional and to the point. Janyll Henriquez Was my sales person and she went well above and beyond to meet a More

by hanselmora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2023

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that Janyll and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 27, 2022

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Employee Rating

The best service and the most professional team! I would recommend going to MB Cutler Bay to anyone looking for a car. More

by Stcruz23
Sales Price Transparency
Recommend Dealer
Yes
Dec 27, 2022

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

December 13, 2022

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Employee Rating

They make your experience like WOW! They are amazing and thoughtful. Couldn’t have had a better time getting my new Benz More

by Glenys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Sanchez, Michael Valdes , Daniel Baster

Dec 13, 2022

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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