Luis Gonzalez

Luis, Wayen and Jovan were great to work with very accommodating and super nice. Thank you for being there to help me. accommodating and super nice. Thank you for being there to help me. More

by CDTRAYWICK Verified Customer Verified Customer

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Cash buyer, salesman messed up numbers and paperwork. We came to sign papers. The papers were incorrect. We didn’t get greeted nicely or put at a table or an office. We just sat in the random chairs by t We came to sign papers. The papers were incorrect. We didn’t get greeted nicely or put at a table or an office. We just sat in the random chairs by the window. I addressed a concern with Lewis prior to going into the finance lady’s office. He confirmed that everything was correct. Then we get in the office to sign papers and they were incorrect. The finance lady also had a huge attitude and it was extremely rude. She refused to go over any of the warranty that we could purchase because she kept saying she felt rushed, although no one was rushing her. In fact, she was so rude. I got up and walked out took my car seat out of the new car because I was not going to give you guys my business. It took the GM to come out to try to salvage things, but even he didn’t do a good job. So what should’ve been an easy car buying process as a cash buyer was an absolute worst car buying experience I’ve ever had and this is not my first brand new car. After the sale, the manager did not come out to say thank you for your business or anything didn’t even say bye. The sales person did not come over to apologize for the things they messed up nor did they walk me through the vehicle. I have not had any follow after the sale. I used to sell manufactured homes for Clayton Homes so I’m very well aware of the sales process and the experience and how you should treat somebody. I wouldn’t buy a car from any dealership owned by Allen Turner ever again. More

by Crystal.Reinhardt Verified Customer Verified Customer

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