Luis Giraldo

Predatory, disorganized, unethical, SCAM “dealership”! When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so th When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so that I could get off my ~35 hour flight with my baby and bags in tow, pick up the car, and drive off. We agreed to the price, they said it was mine, I got insurance. When I landed in the USA, I spent $200 on an Uber to the dealership with my family and luggage in tow, having been assured we would be in and out in under an hour - just to be told they made a mistake and didn’t have the vehicle I purchased after all. They can’t look up their inventory online, so they drove me around the lot for an hour only to determine they didn’t have a similar vehicle for sale under $28,000 and instead INSIST I should finance a $35,000 new vehicle (no thanks.) They were rude, pushy, and outright nasty when I didn’t cave into their pressure. Waste of $300 on Ubers to/from, waste of three hours of my time while exhausted. It is inexcusable they don’t know what inventory they have. The GM Feras refused to speak with me and never returned my calls. Ended up going to Arrigo and it was night and day, a clean honest transaction with a reputable dealership - highly recommend not bothering with Rick Case. More

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Service was excellent. Thank Angie Phagoo for your amazing service Good job wish the best for you Thank Angie Phagoo for your amazing service Good job wish the best for you More

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DO NOT TRUST RICK CASE HYUNDAI My mother’s A/C went out in her 12-year-old car. I wanted to purchase or lease her a new vehicle as she is 90 years old and wanted to make her last car special. After calling in her 12-year-old car. I wanted to purchase or lease her a new vehicle as she is 90 years old and wanted to make her last car special. After calling around to several dealerships I spoke with Derrick Webber (Customer Relations Specialist) at Rick Case Hyundai in Plantation. He sent me a text with several Hyundai Kona models to choose from. My mother liked the red one so he gave us a lease price of $1,000 down and $275 per month for a 36-month lease and 10,000 miles a year. I confirmed this with him twice. Once via text and once via email. I made an appointment for the following day. When we arrived no one knew who the xxxx Derrick Webber was. They handed me off to the next salesperson that was up who knew nothing about what I worked out with Derrick. After waiting for over an hour. I was told the price was $5,000 dollars out of pocket and well over $300 a month. When I asked what was going on and that I confirmed with a Rick Case employee the terms of that particular car they said they had no clue how he came up with those figures and basically played dumb. The bottom line is this was a classic bait and switch scam that everyone should be aware of. As we were leaving, I could see them all laughing for wasting our time and they could care less almost like “this one got away but we will get the next sucker who falls for our scam” Has anyone else had a similar experience with this con-job dealership? More

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The best they was very nice and they finish my car in time thank you so much time thank you so much More

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Muy buen servicio, los empleados muy amables salí muy complacido con muy compra, muy buen ambiente mucha limpieza una sale muy satisfecho de ese lugar complacido con muy compra, muy buen ambiente mucha limpieza una sale muy satisfecho de ese lugar More

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Good customer service. Very nice salesman. The manager worked with us to get us the price we wanted. Very happy with our new Santa Fe! worked with us to get us the price we wanted. Very happy with our new Santa Fe! More

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Luis and Omar were so great. They made the whole process of buying a car easy. This was the seventh Hyundai I have purchased at Rick Case. of buying a car easy. This was the seventh Hyundai I have purchased at Rick Case. More

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Excellent service. Sales person very helpful and trying to get the best for us!! Very pleased with this place.we need more dealers like this! to get the best for us!! Very pleased with this place.we need more dealers like this! More

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Joel was great, he helped me make the best selection on my purchase, I am highly satisfied, donnie the in financing was awesome also he helped me save money which is always good ... I would definitely rec my purchase, I am highly satisfied, donnie the in financing was awesome also he helped me save money which is always good ... I would definitely recommend this location to my friend, everyone here is friendly and made sure I was being token care of.. 5 Stars!!! More

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Top notch service. I would definitely go back in future. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. More

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