Luis Garcia
Luis Garcia at Route 1 Hyundai

Luis Garcia

General Sales Manager

Route 1 Hyundai

3905 US-1
Monmouth Junction, NJ 08852

4.5
12 Reviews
4.5

12 Reviews

Write a Review

Dealership Experience

7 mos

12 Reviews of Luis Garcia

March 31, 2025

Dealership Rating
Employee Rating

Thanks for taking time and being honest very upfront about the cost of owning a new vehicle. Josh who helped me with the numbers is one of the best i have come across. He is a smart guy, not a pushy guy More

by KIRAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh

March 24, 2025

Dealership Rating
Employee Rating

Sell rep Michael Patrik assist me in the transactions in Profesional way very happy highly recommend More

by Ryszard bonczek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Route 1 Hyundai responded

Hi, we are so happy to read such a great review about Route 1 Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Dealership Rating
Employee Rating

Saleswoman Jocelyn was a pleasure to work with from start to finish. ( I highly recommend her) Service manager also was on top of his game and very knowledgeable. Please be advised that this Dealership does More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Davis , Jocelyn (Sales)

Mar 11, 2025

Route 1 Hyundai responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Route 1 Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 06, 2025

Dealership Rating
Employee Rating

Professional would recommend quickly and accommodating service was quick and timely enjoyed the experience thank you More

by Krainski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Davis, JEFFREY LEWIS

Mar 09, 2025

Route 1 Hyundai responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Route 1 Hyundai to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 27, 2025

Dealership Rating
Employee Rating

Wonderful experience! ! I highly recommend everyone to purchase a vehicle here!!! Everyone was honest and helpful towards my needs. More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaurav Chauhan, Michael Patrick, JEFFREY LEWIS , Tyrell Lillie

Mar 02, 2025

Route 1 Hyundai responded

Hi Deb, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

Dealership Rating
Employee Rating

Do NOT give your credit card information to this company for deposits. They will steal your money and then lie about returning it. Despite numerous attempts to resolve the issue, including calls and emails More

by Never trust these guys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Davis

Feb 14, 2025

Route 1 Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (848) 748-4008 to share more details about your visit so we can make things right.

January 28, 2025

Dealership Rating
Employee Rating

Friendly Staffing, Knowledgeable Staffing, Great Management, Staffing, Easy to work with, Plenty of inventory to look at and decide what you want, Real nice service department. More

by BigTony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Route 1 Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 01, 2025

Dealership Rating
Employee Rating

Sales & finance team are very friendly. Very helpful overall in showing vehicles, explaining features and closing the deals More

by Jai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaurav Chauhan, James Davis , Shiv

Jan 03, 2025

Route 1 Hyundai responded

Hi Jai, thank you so much for your feedback about Route 1 Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 22, 2024

Dealership Rating
Employee Rating

I was quite surprised my experience with Ruote One Hyundai went very well. After a initial visit to the dealership for a looksee and test drive, I was able to get a great deal on bothe a new vehicle a More

by Jbossert57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Route 1 Hyundai responded

Hi, we are so happy to read such a great review about Route 1 Hyundai! Please don't hesitate to reach out to us if there's anything more we can do!

December 06, 2024

Dealership Rating
Employee Rating

The salesperson, Patrick I interacted with was not at all personable. It was obvious he was just going through the motions of showing and riding with me as I test drove two cars. When I told him I was inte More

by lawrence.eisner2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Davis , Patrick

Dec 08, 2024

Route 1 Hyundai responded

Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (848) 748-4008 and we will do our best to make this better.

1

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