Luis Elizondo
Luis Elizondo at Grand Prairie Ford
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Luis Elizondo

Used Car Director

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.4
21 Reviews

Industry Experience

24 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.4

21 Reviews

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21 Reviews of Luis Elizondo

November 09, 2024

Dealership Rating
Employee Rating

Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

October 13, 2024

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Employee Rating

Grand Prairie Ford has always been good to me and my family - the customer service and attentiveness is what keeps us coming back - 10/10 More

by TYLER.PERRY0123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 15, 2024

Grand Prairie Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you and your family have consistently had a great experience with us. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service in the future. If you ever need anything, don’t hesitate to reach out!

September 28, 2024

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I will be purchasing my future vehicles from this dealership. The salesman did/ team went above and beyond. Thank You! More

by Castro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Grand Prairie Ford responded

Thank you so much for your fantastic review! We're delighted to hear that our team went above and beyond to meet your needs. We appreciate your trust in us and look forward to helping you with your future vehicle purchases. Thank you for choosing us!

September 24, 2024

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Very great services for the time I got their. My sales person was very respectful and professional. The sales manger and the final paper work person where also very professional. And I will let f More

by santoyo.michael65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and that our sales staff made a positive impression on you. Your recommendation to family and friends means a lot to us! If you need anything in the future, don’t hesitate to reach out. Thank you again for choosing us!

September 24, 2024

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Employee Rating

Yes i going to talk with my fruends and famyli to recomend grand prairie ford More

by Arturo chacon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2024

Grand Prairie Ford responded

Thank you so much for your recommendation! We're delighted to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving your friends and family in the future!

September 19, 2024

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Ron was fantastic I enjoyed him and I feel like he really worked for my business More

by jmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're delighted to hear that Ron provided you with fantastic service and made you feel valued as a customer. We appreciate your business and look forward to serving you again in the future!

April 02, 2024

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Employee Rating

It was a experience, great customer service, and very helpful. We got what we wanted. More

by PRIS162003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Edsel Elizondo

Apr 03, 2024

Grand Prairie Ford responded

We're thrilled to hear it was a great experience for you! At Grand Prairie Ford, we strive to provide exceptional customer service and help our customers find exactly what they're looking for. So we're delighted to hear we achieved both those goals for you. Congratulations on getting what you wanted! We hope it brings you lots of joy and satisfaction. Please don't hesitate to reach out to us if there's ever anything else we can do for you.

March 14, 2024

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Employee Rating

Do not go to the place. This place is such a rip off. They pretend to have your best interest, and they do not. Ron Smith, have you believing a bunch of stuff just to make a More

by Smiley Self
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Flem, Ron Smith , Edsel Elizondo, Robert Fugate

February 06, 2024

Dealership Rating
Employee Rating

I recently bought a ford expedition max 2021. The listed price on carguru was 35k, no where in the ad did it say this pricing was for people with 700+ credit score. After they ran my credit, said More

by Tony Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 09, 2024

Grand Prairie Ford responded

We're sorry to hear about your negative sales experience, and we appreciate you taking the time to share your feedback. Providing excellent customer service is of utmost importance to us, and we regret that we fell short of your expectations. To better understand the specific issues you encountered during your sales experience, we would be grateful if you could provide us with more details about what went wrong. Your feedback is essential to help us identify areas of improvement and make necessary changes to enhance our customers' experiences. Please don't hesitate to reach out to our customer service team directly to discuss your concerns further. We value your business and want to ensure that we address any shortcomings promptly. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

January 22, 2024

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Employee Rating

I bought several cars at once. This was the smoothest ran dealership I’ve ever been in. They made the buying process a pleasure. Thank you to Louis and his entire team. More

by MIKE Sanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton , Edsel Elizondo, Danny

Jan 23, 2024

Grand Prairie Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

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