Luis Desousa

Excellent! I just bought my 6th vehicle from Paul Dragich at Paul Masse Chevrolet and I’m extremely happy as always. Paul and the entire team always go the extra I just bought my 6th vehicle from Paul Dragich at Paul Masse Chevrolet and I’m extremely happy as always. Paul and the entire team always go the extra mile to get the best possible deal and make you happy. I would highly recommend this dealership to everyone. -Dawn More

Report | Print

Rejected my business I Purchased two Camaros in the last five years at a different dealership and now that I work next-door I thought I would bring mine in for an oil cha I Purchased two Camaros in the last five years at a different dealership and now that I work next-door I thought I would bring mine in for an oil change and because it was not purchased at the dealership they rejected my business More

Report | Print

Won’t change oil if not car not purchased from them! Own a 2016 Corvette and I summer in Rhode Island for four months. Indicator to change oil comes on. I call for an appointment. First question “what k Own a 2016 Corvette and I summer in Rhode Island for four months. Indicator to change oil comes on. I call for an appointment. First question “what kind of car”. Second question “ did you buy it here?” When I said no, I bought it in South Carolina she relied “We won’t service you”. I called my guy at Rick Hendricks in SC and asked where he would recommend I take it up here. He called Masse and talked to the management and they blew him off. He’s never heard of this. I’ve never heard of this. An oil change is nothing. What happens if I really need service?? Think I will call someone in the corvette club and ask where, other than Paul Masse, they take theirs. More

Report | Print

BEWARE of their Service Department BEWARE going to Paul Masse Chevrolet in East Prov RI. Made an appt for 9:15am for oil change and rotation of tires. They stated it would be 1 1/2 hrs. BEWARE going to Paul Masse Chevrolet in East Prov RI. Made an appt for 9:15am for oil change and rotation of tires. They stated it would be 1 1/2 hrs. THREE HOURS LATER I call and it’s almost ready. I go to pick it up and I’m told “oh didn’t know you needed it right away” REALLY. Obviously they put others ahead of my car. Then to top it off none of my tire sensors worked. When my husband asked the Advisor he stated we needed to drive it 15-20 miles and it would set up itself. I knew that wasn’t so. So I called Paul Masse Service in their Wakefield location explained what happened and the response was “Whoever did your oil change and tire rotation didn’t know what they were doing or just didn’t want to do it”. It was brought back to the dealership and were confronted with their phony excuses. Neither the Service manager or General Manager has yet to return our calls about the unprofessional service we received. Over the years we have bought 5 vehicles from Paul Masse but this Impala because of price we bought from McGee Cheverlot Raynham MA. Maybe that’s why we received crappy service. SO GLAD WE NOW DEAL WITH MCGEE CHEVERLOT More

Report | Print

Great Service great price I recently purchased a 2016 Stingray here. First rate service from start to finish with salesman Paul Dragich. Very knowledgable about corvettes and I recently purchased a 2016 Stingray here. First rate service from start to finish with salesman Paul Dragich. Very knowledgable about corvettes and went out of his way to make my experience a pleasant one. Would recommend him to anyone looking to buy a vette. Dealership was also first class. Went to Quirk before and the experience was night and day. Better trade value and great price. More

Report | Print