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Luis Cruz
Luis Cruz at Murgado Ford of Chicago

Luis Cruz

Pre-Owned Manager

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4 Reviews
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4 Reviews

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4 Reviews of Luis Cruz

April 02, 2025

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Employee Rating

Overall good sales experience. Had the typical price negotiations so that was normal. Vehicle selection was great, seemed to have plenty of what we were looking for in every color. More

by police1650
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charles Chitava, Ali Bila , Levern

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Apr 02, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re glad to hear you had a good overall sales experience and found a great selection of vehicles. We apologize for any confusion regarding vehicle features and will make sure our team improves on providing more detailed information moving forward. We appreciate your feedback and hope to serve you again soon!

March 24, 2025

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Employee Rating

Always a pleasure, surprised to know how many points I had. Used them on my oil change. More

by richard.rene.trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Ortiz

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Mar 26, 2025

Murgado Ford of Chicago responded

Glad to hear you had a great experience! It’s always a nice surprise to put those points to good use. See you next time!

March 22, 2025

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Employee Rating

They were pretty quick, patient, and knowledgeable for my questions for first time car buying. Exceptional service! More

by sofiareyes678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tray Hill, Assad Hamzeh

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Mar 28, 2025

Murgado Ford of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

February 21, 2025

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Employee Rating

Luis is very professional and courteous. Looking forward to doing more business with him in he future! More

by Tahj.Mcdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tray Hill, Charles Chitava, Ethan Horan, Charlie Grosso, Avery Lawrence, Steve Riedl, John Anderson , Elmira Ismailova, David Villegas

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Feb 21, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad to hear Luis provided a great experience. We look forward to working with you again in the future!

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