Luis Correa
Luis Correa at DePaula Ford
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Luis Correa

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
188 Reviews
4.9

188 Reviews

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188 Reviews of Luis Correa

June 30, 2024

Dealership Rating
Employee Rating

Luis made sure my truck was in and out in a timely manner. It was a Pleasure having Luis as our service consultant More

by TIMRYAN2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

June 30, 2024

Dealership Rating
Employee Rating

Nice neat caring on time calls when fixing your car I wld go back great job on fixing my car More

by gina42ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 30, 2024

Dealership Rating
Employee Rating

Overall good place but needs work with scheduling and upfront pricing. Also knowledge of vehicles for mechanics needs improving. But Louis was great as always and so is Lenny. More

by CCASTLE333
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

June 29, 2024

Dealership Rating
Employee Rating

Lenny is always very friendly and takes the time to explain the service needed/performed and any needed follow up. Lenny is an asset to your service department. More

by SHOOTNCOIN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

June 29, 2024

Dealership Rating
Employee Rating

The staff were very friendly and helpful. ..5 stars 🌟 I'll definitely be back in the future More

by ROBCONNOR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 29, 2024

Dealership Rating
Employee Rating

Set an appointment Taken right in Lenny Farnham service rep Checked everything on my truck Very good service Kept me notified No hard sell extras Completed ahead of Schedule Excellent Th More

by CAPTEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 28, 2024

Dealership Rating
Employee Rating

Lewis gave excellent customer service was great and easy to deal with. He had helped me previously and it was nice to see a friendly face More

by Courtneyklim
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 26, 2024

Dealership Rating
Employee Rating

Luis is professional. Friendly. Remember me .. always nice to be remembered. Knowledgeable and curious. Car was finished on time More

by Chris mc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 24, 2024

Dealership Rating
Employee Rating

Service took a week. But it was covered by warrantee. Air conditioner works fine now More

by Omi7tola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 23, 2024

Dealership Rating
Employee Rating

My experience working with Colin was first rate! He’s professional, detail-oriented and personable. Would recommend Colin and the facility on the whole to anyone and everyone More

by mcphillips.matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracie Johnson , McCarthy, Colin

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