Luis Correa
Luis Correa at DePaula Ford

Luis Correa

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
387 Reviews
4.9

387 Reviews

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387 Reviews of Luis Correa

July 01, 2025

Dealership Rating
Employee Rating

Communication was lacking this last visit. I had to call repeatedly for updates, and they were not clear about needing to keep the vehicle overnight. I had the source a ride home at 5:00 p.m. More

by james.weidman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 28, 2025

Dealership Rating
Employee Rating

Good service and good people of dealer Luis corea is the best person nice service More

by pvicente31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 25, 2025

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Employee Rating

Always professional and communicate expected time of completion. Once completed Lenny discussed the service and their findings! More

by RedSox2015
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 23, 2025

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Employee Rating

I had my truck in for service and everything went very smoothly despite being under a major reconstruction. The staff was very professional and courteous especially Luis! More

by J.JONES2
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Service Communication
Recommend Dealer
Yes

June 20, 2025

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All your employees are super. Especially Luis. Keep up the good work everyone. See you soon More

by gknapp57
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 20, 2025

Dealership Rating
Employee Rating

All your employees are super. Especially Luis. Keep up the good work everyone. See you soon More

by gknapp57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

June 20, 2025

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Employee Rating

Dealer made every effort to complete the work in a timely manner, and to keep me informed of progress. More

by SSHASHOK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

June 16, 2025

Dealership Rating
Employee Rating

Depaula Ford have been a great experience from sales Josh Halse. To service Luis Correa. Highly recommend!! More

by rdelsign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse

June 16, 2025

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Employee Rating

Charge for service repair is extravagant. I asked for recommendations service not to be performed but I was billed for the service More

by yongcajetan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Dwyer, Lenny Farnam

June 14, 2025

Dealership Rating
Employee Rating

Luis is the face of DePaula Ford for me. He is the best! Personable, professional, knowledgeable and a great smile! Thanks, Luis! More

by TIMT4031
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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