Luis Ceja
Luis Ceja at McPeek's Chrysler Dodge Jeep Ram of Anaheim

Luis Ceja

Service Advisor

McPeek's Chrysler Dodge Jeep Ram of Anaheim

1221 South Auto Center Drive
Anaheim, CA 92806

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Luis Ceja

July 09, 2026

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Employee Rating

Miguel and Luis Ceja were great! Customer service from everyone is always amazing! I only go to this dealership More

by sierrashoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s wonderful to hear that Miguel and Luis provided amazing service on your Jeep Grand Cherokee. We’re grateful for your continued trust and glad our team made every visit positive. We look forward to assisting you again.

July 08, 2026

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Lack of communication. Phone calls not returned. Questions not answered. Spoke to 4 sales people. More

by lizziodell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 03, 2026

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These guys so some great work. They're speedy too. If you own a jeep, take it here. More

by tnielsen2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Lazo

Jul 03, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thanks for sharing your positive feedback about our fast and reliable Jeep service. We’re glad our team exceeded your expectations. Feel free to bring your Jeep back anytime for maintenance or repairs.

July 03, 2026

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⭐️⭐️⭐️⭐️⭐️ Five-Star Review for McPeek Jeep As a Realtor, my vehicle is absolutely essential to my business, so having a dealership and service team I can trust means everything. Since owning my Jee More

by David Silva GiveMEaRing
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George Medina

Jul 03, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We’re so pleased George and Luis made scheduling effortless and kept you informed throughout your Jeep service. It’s great the team arranged Uber transportation, completed a thorough inspection, and returned your vehicle clean and ready for the road. We appreciate your trust and look forward to supporting your Jeep needs again soon.

June 26, 2026

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I’ve purchased new vehicles from McPeek’s as well as having most vehicles also serviced in their service department. I’ve only had one minor negative experience in over 11 years with the service departm More

by dezrattbob
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Recommend Dealer
Yes
Jun 26, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It means a lot to know you’ve relied on us for buying new Jeeps and service for over 11 years. We’re delighted our team has gone above and beyond and that you’ve noticed our clean facility. Thank you for your loyalty and kind feedback.

June 25, 2026

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Luis was awesome, he got me checked in and kept me informed. He got me out of there before the estimated time of completion. He also helped me look into my warranty and overall very helpful. It’s n More

by danieliantorres
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We’re thrilled Luis provided clear updates and got you back on the road ahead of schedule. It’s great to hear he helped with your warranty questions and made the visit smooth. Thank you for trusting our team with your Ram 1500 and for sharing your experience.

June 11, 2026

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Luis was a great help and kept me up to date on service on my van. More

by digitalelectric
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 11, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s great to hear Luis kept you informed during your Ram service. Thank you for the 5-star rating, and we look forward to helping you again.

Jun 11, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is always to communicate clearly and professionally with every customer. In this case, your visit was for a complimentary oil change. During the visit, you also requested that we determine the cause of your check engine light concern. As a courtesy, we provided the fault codes stored in the vehicle's system at no charge. However, fault codes alone do not identify the root cause of a problem. Proper diagnosis requires a trained technician to perform testing and evaluation, which is a separate service that carries a diagnostic fee. Service advisors are responsible for explaining recommendations and repair options, while technicians perform the detailed diagnostic process. Although we understand the desire to have concerns evaluated at no cost, diagnosing a vehicle issue requires technician time, specialized equipment, and expertise. We appreciate your business and regret that our explanation did not better communicate the difference between a complimentary maintenance service and a professional diagnostic service. We wish you the best with your vehicle and thank you for giving us the opportunity to assist you. This version stays professional, defends your advisor, explains why diagnostics aren't free, and avoids sounding argumentative to future customers reading the review.

June 05, 2026

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Luis C was great and polite of explaining everything. However, the service wasn't. I thought with an early morning appointment, the car should have been serviced at least on the same day, but they didn't More

by evodius
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Recommend Dealer
No
Jun 05, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

I apologize for the delay in responding regarding your vehicle. Suspension noises can be difficult to diagnose, as they often cannot be duplicated while the vehicle is on a lift and may require additional testing. We would appreciate the opportunity to inspect your vehicle again and work toward resolving your concern. To minimize any inconvenience, we will provide a complimentary loaner vehicle while we perform a thorough evaluation.

June 04, 2026

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They are very good at their job thank you helping me all time when I need it More

by pandurocarlos
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Recommend Dealer
Yes

Other Employees Tagged: George Medina, Eddie Vidauri

Jun 04, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s wonderful to know our team has been there for you whenever you needed service on your Ram 3500. Thank you for your kind words and 5-star rating. We look forward to helping you again.

June 03, 2026

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Employee Rating

I would recommend any to use this dealership for service. Service was fast and communication was straight forward! More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We appreciate you recommending us for Ram service. It’s great to know the work was prompt and the communication clear. Luis and our team look forward to supporting you on your next visit.

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