Luis Cardenas
Luis Cardenas at Courtesy Nissan

Luis Cardenas

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Luis Cardenas

December 23, 2024

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Employee Rating

Courtesy Nissan quickly identified my oil leak as a defective part used during my last oil change and quickly fixed the issue free of charge More

by Josh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2024

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Employee Rating

was not attendance to my to needs or seeing if i was taking care of More

by imtz1963
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2024

Courtesy Nissan responded

Imtz1963, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 10, 2024

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Employee Rating

The current staff was extremely nice and helpful. From both Service Managers, the Service Advisor to the mechanic explaining some things to me. The problems are that what I paid for was not the issue More

by tangbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kaelyn Smith, Teresia Mabry, Shelton Isaac , Bob the new shuttle driver

Dec 13, 2024

Courtesy Nissan responded

Tangbug, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 07, 2024

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Employee Rating

Muy buen servicio, Personal amable, instalalaciones perfectas, en general todo muy bien, volveria otra vez. More

by gutierrezroberto198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

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Employee Rating

great experience with the customer service department, worked with me to stay within my budget More

by chip.pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Courtesy Nissan responded

Chip.pratt, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

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