Luis Arteaga
Luis Arteaga at Boucher Nissan of Waukesha
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Luis Arteaga

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Luis Arteaga

November 01, 2024

Dealership Rating
Employee Rating

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor More

by Maureen.Bruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

Nov 04, 2024

Boucher Nissan of Waukesha responded

Maureen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024

Boucher Nissan of Waukesha responded

Maureen.bruss, we are so pleased you enjoyed your visit to Boucher Nissan/waukesha! We hope to see you soon!

October 03, 2024

Dealership Rating
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When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed More

by brianchatfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Tyler Zimmerman, Johnathan Kiley , If Johnathan is John, he's the one.

Oct 04, 2024

Boucher Nissan of Waukesha responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

September 26, 2024

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Fantastic service, everything was done within a couple days. I was really happy with the communication from Lenny himself to Ryan as well. Everyone kept me in the loop and made this process much easier. L More

by ARTEAGALUIS83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Drew Harrig General Sales Manager 262-542-5500

September 12, 2024

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Nice people. The wait was very long. So, the planning needs improvement. The service was very good though. More

by sislinmarkusse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

September 08, 2024

Dealership Rating
Employee Rating

The people working in the service department were all I really interacted with, but they were all professional, nice, and knew what they were talking about and how to talk to me about it. More

by ANNAPETT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Kiley

Sep 08, 2024

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Anna, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

September 07, 2024

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I was very pleased with the way they handle my card. I want to thank you very much More

by D.KILLIEBREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2024

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

September 04, 2024

Dealership Rating
Employee Rating

They were very efficient and courteous when I was there. All my questions were answered. More

by PY121422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Boucher Nissan of Waukesha responded

It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

August 26, 2024

Dealership Rating
Employee Rating

well, went for oil change, end up with need to replace oil pan, but worse part about it was no one really communicated about the time was gonna take... i had to call and ask about it. other issues i ask More

by IMALISZEWSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Zimmerman

Aug 27, 2024

Boucher Nissan of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Melvin Ehnert Service Manager 262-542-5500

August 15, 2024

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Employee Rating

I was missing three of the four tire valve caps after having my tires rotated More

by Jeff Venes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Boucher Nissan of Waukesha responded

Thank you for this feedback, Jeff. Please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and are always happy to help. Melvin Ehnert Service Manager 262-542-5500

August 10, 2024

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Employee Rating

The Waukesha team took care of my oil change and a brake issue. I was able to drop the car off early and get all my needs taken care of. More

by tabbott28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

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