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Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando

Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.4
53 Reviews
4.4

53 Reviews

Write a Review

53 Reviews of Luis Arraiz

August 19, 2025

Dealership Rating
Employee Rating

Good quick word word word word word word word word word word word word word word More

by galvanleo42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Aug 20, 2025

City KIA of Greater Orlando responded

Hello, We are glad to hear that your vehicle services was quick and convenient!

August 18, 2025

Dealership Rating
Employee Rating

Dealership performed rebate with out a Hitch Service tech pointed out small cracks in windshield. Called insurance and handled replacement More

by shulltz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Brenda Ayala

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Aug 19, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction!

August 17, 2025

Dealership Rating
Employee Rating

Fast impeccable service where are you free definitely 10 out of 10. Would recommend to everyone. More

by Manius.j1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Ivan Merchan, Raul Luna

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Aug 18, 2025

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are happy to hear that our team provided you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

August 14, 2025

Dealership Rating
Employee Rating

I am very satisfied with the service I received from all and I am very happy with my new car. Thank you so much for everything that was done for me to get me into my new car More

by DORILOVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosanna

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Aug 15, 2025

City KIA of Greater Orlando responded

Thank you for your excellent review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 12, 2025

Dealership Rating
Employee Rating

I recommend this dealership I have 3 new Kia’s from this dealership and still coming back for more More

by DEEEDEEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Preston Negron, Orlando Da Silva, Erick Disla, Edison Cordero, Maximiliano Ercolani, Jessica Colon, Jesenia Garcia, Vanessa Sanchez

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Aug 12, 2025

City KIA of Greater Orlando responded

Thank you for your kind review! It is an honor to have your confidence and loyalty, and we look forward to continue providing you with the same 5-star service in your visits to come!

August 08, 2025

Dealership Rating
Employee Rating

Knowledgeable, helpful, keep me in the loop with my vehicle. Answered all my questions overall great experience More

by mccrayjameshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi

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Aug 12, 2025

City KIA of Greater Orlando responded

We appreciate your positive review! We are so glad that our team provided you with 5-star service and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

August 06, 2025

Dealership Rating
Employee Rating

It’s been a smooth experience every single time. The staff are friendly and helpful. More

by gizellestylesorlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes, Orlando Da Silva, Sebastian Gomila, Erick Disla, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Marie Carmenatty, Ivan Merchan

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Aug 08, 2025

City KIA of Greater Orlando responded

Gizelle, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive with our entire team.

August 05, 2025

Dealership Rating
Employee Rating

I have had all my service done at this location never a problem great customer service and comfortable waiting areas. More

by gmc138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

City KIA of Greater Orlando responded

Hello, We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

July 30, 2025

Dealership Rating
Employee Rating

They treat you like you are a member of the family and not a number. More

by mrbassbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Orlando Da Silva, Sebastian Gomila, Edison Cordero , John Murphy

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Jul 31, 2025

City KIA of Greater Orlando responded

Hello, It is wonderful to read that an experienced car buyer, such as you, found that our dealership exceed their expectations. We look forward to seeing you again in the future.

July 20, 2025

Dealership Rating
Employee Rating

Nothing special to it. They did a service and got pay for it. They don’t make you feel welcome upon arrival by just said good morning to you I have 3 different visits and i More

by joseroque71.jrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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