Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando

Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.2
30 Reviews
4.2

30 Reviews

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30 Reviews of Luis Arraiz

May 09, 2025

Dealership Rating
Employee Rating

Excelente atención, amables, hablan español, buena comunicación atentos excelente servicio. Estuvieron al pendiente de cada detalle More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Córdoba

May 09, 2025

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo estuvo atento a cada detalle, se comunicó fluidamente y le brindó un servicio excelente. Si necesita ayuda con algo más, no dude en hacérnosla saber.

May 07, 2025

Dealership Rating
Employee Rating

My experience with Kia City has been always professional, kind, friendly ,respectful and showed a genuine concern about their customers going beyond to make sure I taking care of. More

by HERODRIGUEZ142@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team was kind, friendly, respectful, professional and went beyond to make sure you were taken care of. Please do not hesitate to let us know how we may be of further service to you.

May 03, 2025

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Employee Rating

Quick service for my early appointment. Waiting lounge is clean and comfy. Coffee and breakfast sandwich was a nice plus. Everyone was friendly. More

by DENASEACORD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh in service area

May 05, 2025

City KIA of Greater Orlando responded

DENASEA, We are grateful for you leaving us this exceptional review! We are pleased to know that our team was friendly and provided you with quick service. We hope to serve you again in the future.

May 01, 2025

Dealership Rating
Employee Rating

The communication was great, carrying customers as well of the vehicle and awesome with the Uber. More

by hernandezmonic942
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erick Disla

May 01, 2025

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great with their communication. We wish you safe travels until we meet again!

May 01, 2025

Dealership Rating
Employee Rating

Everybody in the whole place was so positive and nice the salesperson, JC and Franz work so hard and where patient. It's a scary feeling buying a car in this economy the manger Leo did a xxxx of job gettin More

by JGAVIN69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2025

City KIA of Greater Orlando responded

Thank you for leaving JC, Franz and Leo this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they provided you with amazing service. We are happy to know that they were positive, nice, patient and super super nice. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 29, 2025

Dealership Rating
Employee Rating

Leo helped my family and I get into a decent mini van. I appreciate City Kia Of Greater Orlando for everything they did! More

by JTORRESBB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Leo this flawless review! We are pleased to know that he helped you out with everything. We warmly congratulate you on your new Mini Van- behalf of the entire City KIA of Greater Orlando team!

April 28, 2025

Dealership Rating
Employee Rating

Terrible service, treated like a liar and a pain from the first second, this place is filled with swindlers, liars and cheats More

by Fredwerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Oscar platt, Josh Farley, Richardo Rosario, Andrew ,

April 27, 2025

Dealership Rating
Employee Rating

Siempre intentan sacarte dinero y no miran por el bienestar del cliente. Muchas veces no comprueban que tú coche funciona después de arreglar una avería. More

by JORGEIBAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 30, 2025

City KIA of Greater Orlando responded

Jorge, Gracias por su tiempo y su reseña. Lamentamos mucho que su experiencia con el servicio no haya sido buena debido a que el equipo de servicio no revisó a fondo las reparaciones realizadas en su vehículo. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. ¡Con gusto le ayudaremos!

April 24, 2025

Dealership Rating
Employee Rating

Amazing service with a personal experience they going beyond what you can experience from others dealers More

by elhierro99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo , Jay from service

Apr 25, 2025

City KIA of Greater Orlando responded

Thank you for your wonderful review! We strive for 100% customer satisfaction and we are glad that our team provided you with a top-notch experience. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

April 22, 2025

Dealership Rating
Employee Rating

Unprofessional Lack of motivation Overly optimistic Crowded Not timely mannered Excuses Disrespectful Some service advisors are good More

by DISAYACORTES906
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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