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Luis Arango
771 Reviews
Want a fantastic experience buying your next vehicle--see Luis and you most certainly will!! Luis was born in Mantanzas, Cuba and migrated to the USA in 1962 and attended Mt.Pleasant,Iowa schools graduating in 1965.During that summer Luis applied to work for SS Kresge Corp, now known as Kmart,as a management trainee in the Des Moines, Iowa area and has since retired after 35 years in a management capacity with Kmart. Not content with idle time Luis started a second career some 17 years ago in the auto sales business with Honda vehicles and has been at it since. Zimmerman Honda welcomes Luis to our well-known and respected sales force with the goal of being the very best, having fun and exceeding his customers expectations 100% of the time which is an exact fit to the philosophy of Zimmerman Honda. If you want to work with the best consultant and get the best deal on that new Honda or quality pre-owned vehicle let Luis help you and you'll be glad you did!!! Luis is normally involved wit
Read moreDealership Experience
14 yrs, 10 mos
Industry Experience
25 yrs, 10 mos
Specialties & Trainings
Honda & leasing certified
771 Reviews
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771 Reviews of Luis Arango
September 07, 2012
Bought a 2009 certified honda crv. The day of the sale was great. Now today, 6 days after the initial sale, took the car in for service. At time of purchase, noticed a noise which sounded like a tire. Giv was great. Now today, 6 days after the initial sale, took the car in for service. At time of purchase, noticed a noise which sounded like a tire. Given an iou/promise for service. Was told they would do whatever it would take to fix the noise and make the purchase a happy one. That did NOT happen. Today, they said the noise is normal to a honda. If I was told that the day of purchase, I would have walked away & ; not purchased the vehicle. They claim the tires were put on new when taken in on trade. That is the reason the dealer gives that it can't be the tires causing the noise. What happened to the iou/promise to make me happy? The dealer would not even satisfy me by putting on new tires. Have they never heard of it being possible for a new tire being bad? I'm not happy and the dealer doesn't care. The salesman was great the day of purchase, but follow up of promises given that day were not kept. Thanks to my salesman, this purchase has become a good experience. Today I took my Honda back a 2nd time for service. They did as I asked & put a new set of tires on. They put a different brand; the noise is gone & the vibration in the steering wheel is gone. Thanks to my salesman this has become a good experience. As long as my salesman is there, I will return to Zimmerman Honda with my business. More
by mmeinders
Other Employees Tagged: Merlin Gehrke
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