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Luigi Devoto
Luigi Devoto at BMW of Darien
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Luigi Devoto

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Luigi Devoto

November 26, 2024

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Very good customer service, especially to Mr. Luigi Devoto, great job guys ! Thank you so much. More

by Guillermo Bruzzone
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Recommend Dealer
Yes
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November 20, 2024

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Luigi and entire staff were very professional and courteous and knowledgeable. They took care of all my needs. More

by Lsweens18
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Recommend Dealer
Yes
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Nov 20, 2024

BMW of Darien responded

Thank you for the wonderful feedback! We're delighted to hear that Luigi and our team at BMW of Darien provided professional and courteous service. We look forward to assisting with any future needs!

November 16, 2024

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Great service team responsive and strong communication with updates and suggestions service is done in a timely fashion More

by DenisL
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Recommend Dealer
Yes

Other Employees Tagged: Mike Liberti

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Nov 18, 2024

BMW of Darien responded

Denis, we're delighted to hear that our service team at BMW of Darien provided you with timely and communicative support. Thanks for sharing your experience!

November 09, 2024

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Service is amazing 👏. ..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass.. More

by annmariecoburn5
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Recommend Dealer
Yes
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Nov 11, 2024

BMW of Darien responded

We're delighted to hear you had an amazing experience with us at BMW of Darien! It's great that our team and loaner vehicles made a positive impression. Thanks for the love, and we look forward to seeing you again!

November 08, 2024

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Luigi was excellent , he went over the work that was needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. More

by rangers 1616
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Recommend Dealer
Yes
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Nov 08, 2024

BMW of Darien responded

Thank you for your feedback! We're glad to hear Luigi provided excellent service at BMW of Darien. We apologize for the absence of breakfast food and appreciate your understanding as we work on improving our amenities.

November 07, 2024

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Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Mortenson, Jaime Gonzalez

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Nov 08, 2024

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

November 02, 2024

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Luigi, and the driver that drove me home were very nice. Luigi was thorough and explained what work would be done More

by zcorde
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Recommend Dealer
Yes
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Nov 04, 2024

BMW of Darien responded

We're glad to hear that Luigi and our team at BMW of Darien provided you with a thorough and pleasant experience. Thank you for sharing your feedback, we appreciate it!

October 26, 2024

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Always excellent service and staff. Go the extra mile to communicate and provide excellent feedback. More

by Servomation
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Recommend Dealer
Yes
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Oct 28, 2024

BMW of Darien responded

We are so happy that our BMW of Darien team earned your five stars. Thanks for your support!

October 13, 2024

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Keep me updated on the repair progress, friendly service and clean show room and waiting room. However, it should provide some simple snacks for waiting customers. More

by Philip
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Recommend Dealer
Yes
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Oct 15, 2024

BMW of Darien responded

Philip, thanks for your feedback! We're glad you enjoyed the service and facilities at BMW of Darien. We'll definitely consider adding some snacks to enhance our customer experience. Safe travels until we see you next time!

October 03, 2024

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Very courteous and very accommodating . Very friendly and very clean environment. Great experience with service team More

by hbibi
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Eager

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Oct 04, 2024

BMW of Darien responded

Thank you for sharing your positive experience with the service team at BMW of Darien! We're delighted to hear that our courteous and accommodating environment made a great impression. We look forward to serving you again!

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