Luigi Devoto
Luigi Devoto at BMW of Darien
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Luigi Devoto

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Luigi Devoto

December 17, 2024

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Employee Rating

Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. More

by Msilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

BMW of Darien responded

We're delighted to hear that your annual maintenance visit at BMW of Darien was smooth and professional. Thank you for sharing your experience with us!

December 16, 2024

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Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 More

by Eric Mullai
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Recommend Dealer
Yes

December 12, 2024

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Second car I’ve bought from this dealer, very smooth sales experience with Ray from start to finish. More

by SilverDog
Sales Price Transparency
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Recommend Dealer
Yes
Dec 12, 2024

BMW of Darien responded

Thanks for trusting BMW of Darien with your business again! Ray and the team wish you happy miles ahead.

November 26, 2024

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Very good customer service, especially to Mr. Luigi Devoto, great job guys ! Thank you so much. More

by Guillermo Bruzzone
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2024

BMW of Darien responded

Guillermo, thank you for choosing BMW of Darien. We appreciate your positive feedback for Luigi!

November 20, 2024

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Luigi and entire staff were very professional and courteous and knowledgeable. They took care of all my needs. More

by Lsweens18
Service Price Transparency
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Recommend Dealer
Yes
Nov 20, 2024

BMW of Darien responded

Thank you for the wonderful feedback! We're delighted to hear that Luigi and our team at BMW of Darien provided professional and courteous service. We look forward to assisting with any future needs!

November 16, 2024

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Great service team responsive and strong communication with updates and suggestions service is done in a timely fashion More

by DenisL
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Liberti

Nov 18, 2024

BMW of Darien responded

Denis, we're delighted to hear that our service team at BMW of Darien provided you with timely and communicative support. Thanks for sharing your experience!

November 09, 2024

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Service is amazing 👏. ..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass.. More

by annmariecoburn5
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Recommend Dealer
Yes
Nov 11, 2024

BMW of Darien responded

We're delighted to hear you had an amazing experience with us at BMW of Darien! It's great that our team and loaner vehicles made a positive impression. Thanks for the love, and we look forward to seeing you again!

November 08, 2024

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Luigi was excellent , he went over the work that was needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. More

by rangers 1616
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

BMW of Darien responded

Thank you for your feedback! We're glad to hear Luigi provided excellent service at BMW of Darien. We apologize for the absence of breakfast food and appreciate your understanding as we work on improving our amenities.

November 07, 2024

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Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

November 02, 2024

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Employee Rating

Luigi, and the driver that drove me home were very nice. Luigi was thorough and explained what work would be done More

by zcorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

BMW of Darien responded

We're glad to hear that Luigi and our team at BMW of Darien provided you with a thorough and pleasant experience. Thank you for sharing your feedback, we appreciate it!

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