Lucky Chann
Lucky Chann at Honda North
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Lucky Chann

Express Service Advisor

Honda North

382 Newbury Street
Danvers, MA 01923

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Lucky Chann

January 01, 2025

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Employee Rating

Great service this is my third Honda, I always go there for service. I found them on rte 1 Danvers in 2002 and have been going there ever since. Thank you lucky. More

by Shawnsilke
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Honda North responded

Shawnsilke, thank you for your loyalty and trust in Honda North since 2002! We're delighted to continue providing great service for all your Honda needs. See you next time! Sincerely, Honda North Danvers, MA www.hondanorth.com

December 18, 2024

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I would like to praise all auto service people who helped me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. More

by victoriashal
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Recommend Dealer
Yes
Dec 18, 2024

Honda North responded

Thank you, Victoria, for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

November 12, 2024

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Lucky was a tremendous help when I brought in my 2018 accord for service! All of the technicians are super personable and reasonable. More

by ricky.pav
Service Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Honda North responded

We're delighted to hear that Lucky and the team at Honda North provided you with excellent service for your 2018 Accord! Thank you for sharing your experience, and we look forward to assisting you again in the future. Sincerely, Honda North Danvers, MA www.hondanorth.com

September 22, 2024

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Went in for my first scheduled maintenance! Quick and easy! I will be back at 10,000 miles! More

by Lu
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

September 14, 2024

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I am very satisfied with the workers at Honda North, Danvers. Lucky Chan and Allison in the Service Department are a great team. My gas cap could not open. The cable to the gas cap needed replacement More

by Cynthiageorgelas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allison Woolf

Sep 16, 2024

Honda North responded

Cynthia, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Lucky and Allison can assist you with in the future, please let us know. Sincerely, Honda North

August 15, 2024

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Fast and courteous service with detailed customer service attendant- drop off is easy - appreciate the attention. More

by cosmomac
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Recommend Dealer
Yes
Aug 15, 2024

Honda North responded

We're glad to hear you appreciated the fast and courteous service at Honda North! Thanks for highlighting our detailed customer service and easy drop-off process. We look forward to serving you again! Sincerely, Honda North Danvers, MA www.HondaNorth.com

August 13, 2024

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Excellent Service Lucky Chan in Express Service is outstanding and always is an excellent problem solver More

by jjohd
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Dominic Rubino, Stephanie Killian , Sean Geyer Sales

Aug 13, 2024

Honda North responded

Thank you so much for your kind words for Lucky, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

August 09, 2024

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Ed was a great salesman and helped me test drive a 2025 honda crv while waiting for an oil change...Lucky was so friendly and knowledgeable about my oil change and care maintenence both were great to work More

by dlemack4812
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed

Aug 11, 2024

Honda North responded

Thank you for your business and this review. We're happy Ed was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

August 02, 2024

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I have been with Honda North for years. Always excellent service. Everyone friendly, professional and knowledgeable. More

by sebagosun
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Dorazio

Aug 02, 2024

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

August 02, 2024

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Employee Rating

Lucky was my service advisor who communicated progress well and professionally under construction so that was a challenge More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Grimes

Aug 02, 2024

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

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