Lucky Chann
Lucky Chann at Honda North
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Lucky Chann

Express Service Advisor

Honda North

382 Newbury Street
Danvers, MA 01923

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Lucky Chann

November 12, 2024

Dealership Rating
Employee Rating

Lucky was a tremendous help when I brought in my 2018 accord for service! All of the technicians are super personable and reasonable. More

by ricky.pav
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 12, 2024

Honda North responded

We're delighted to hear that Lucky and the team at Honda North provided you with excellent service for your 2018 Accord! Thank you for sharing your experience, and we look forward to assisting you again in the future. Sincerely, Honda North Danvers, MA www.hondanorth.com

September 22, 2024

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Went in for my first scheduled maintenance! Quick and easy! I will be back at 10,000 miles! More

by Lu
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 23, 2024

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

September 14, 2024

Dealership Rating
Employee Rating

I am very satisfied with the workers at Honda North, Danvers. Lucky Chan and Allison in the Service Department are a great team. My gas cap could not open. The cable to the gas cap needed replacement More

by Cynthiageorgelas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Allison Woolf

Sep 16, 2024

Honda North responded

Cynthia, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Lucky and Allison can assist you with in the future, please let us know. Sincerely, Honda North

August 15, 2024

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Fast and courteous service with detailed customer service attendant- drop off is easy - appreciate the attention. More

by cosmomac
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 15, 2024

Honda North responded

We're glad to hear you appreciated the fast and courteous service at Honda North! Thanks for highlighting our detailed customer service and easy drop-off process. We look forward to serving you again! Sincerely, Honda North Danvers, MA www.HondaNorth.com

August 13, 2024

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Employee Rating

Excellent Service Lucky Chan in Express Service is outstanding and always is an excellent problem solver More

by jjohd
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Dominic Rubino, Stephanie Killian , Sean Geyer Sales

Aug 13, 2024

Honda North responded

Thank you so much for your kind words for Lucky, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

August 09, 2024

Dealership Rating
Employee Rating

Ed was a great salesman and helped me test drive a 2025 honda crv while waiting for an oil change...Lucky was so friendly and knowledgeable about my oil change and care maintenence both were great to work More

by dlemack4812
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ed

Aug 11, 2024

Honda North responded

Thank you for your business and this review. We're happy Ed was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

August 02, 2024

Dealership Rating
Employee Rating

Lucky was my service advisor who communicated progress well and professionally under construction so that was a challenge More

by Satisfied customer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kimberly Grimes

Aug 02, 2024

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

August 02, 2024

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I have been with Honda North for years. Always excellent service. Everyone friendly, professional and knowledgeable. More

by sebagosun
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Dorazio

Aug 02, 2024

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

April 20, 2024

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I have always had a positive experience at Honda North! Under renovation but still very accommodating. More

by Jdbfmom
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 21, 2024

Honda North responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Honda North

April 05, 2024

Dealership Rating
Employee Rating

Friendly and prompt service. Oil change needed. Found need for alignment and that was done too. Requested new wipers front and back, also done promptly. More

by Boxford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Honda North responded

We're glad to know you had a positive experience with our service team at Honda North! It's great that we could take care of your oil change, alignment and wiper needs promptly. Thanks for the review! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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