Lucas Sorensen
Lucas Sorensen at Lake Ford
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Lucas Sorensen

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.6
38 Reviews
4.6

38 Reviews

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38 Reviews of Lucas Sorensen

April 22, 2025

Dealership Rating
Employee Rating

Is very bed customer servic. Didn't wanna give me bite the receipt because I didn't want to spend that much money for very simple fix.. Overcharge me for diagnostic. It didn't ta More

by Jake
Service Price Transparency
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Recommend Dealer
No

April 17, 2025

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Nice dealership to work with. Called for appointment and was able to get in quickly. Work was done timely and all questions were answered More

by elchimo69
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Breedlove

April 09, 2025

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Very friendly, clean and professional. I would refer family and friends to purchase and use their services. More

by aebrieske
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Baumann, Luis Hernandez

March 30, 2025

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Prompt, courteous services. I get more for my money getting the service here. Will definitely be returning. More

by keepitreal7678
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2025

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People are friendly, well dressed, company is gorgeous and clean would highly recommend to anyone More

by julieparkinson30
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brock Ellerson

March 28, 2025

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I used Lake Ford for an accessory install on my Bronco. Great communication during the parts ordering and service process, end to end. I’ll use them again for sure. More

by adam.m.johnson
Service Price Transparency
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Recommend Dealer
Yes

March 23, 2025

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They truly go the extra mile. Their customer service, their convenience, their vehicles. All on point. I’ll keep coming back. More

by robert.otero2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

March 22, 2025

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Replaced water pump but had to bring car back 2 times to repair and miss work More

by timbirkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2025

Lake Ford responded

We’re sorry to hear about your experience and the inconvenience it caused. We understand how frustrating it is to make multiple trips and miss work. We value your time and appreciate you bringing this to our attention so we can do better. Thank you for your feedback, we hope to improve your experience in the future.

March 22, 2025

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Employee Rating

Everything good Lucas was on top of everything. Poor car wash at the end. Thanks More

by roger
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

March 15, 2025

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Employee Rating

Excellent dealership. Friendly and courteous. John is an excellent salesman. Would definitely do business with lake ford again. More

by ajetziba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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