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Lucas Newlan
Refer Me
56 Reviews
I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.
Read moreDealership Experience
7 yrs, 9 mos
Industry Experience
7 yrs, 9 mos
56 Reviews
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56 Reviews of Lucas Newlan
September 19, 2024
They where awesome, they went to bat for us and we got our Jeep an love it our Jeep an love it More
by SMUTSVIL
Verified CustomerOther Employees Tagged: Troy Moretz, Kenny Schaffer
August 10, 2024
We were very pleased with this dealership. From start to finish, upper management, sales, service, and parts they were willing to work with us even after we made the purchase. Would definitely From start to finish, upper management, sales, service, and parts they were willing to work with us even after we made the purchase. Would definitely use this dealer again More
by marjoriewolfe
Other Employees Tagged: Joe Gates , Ephraim, Joel, Lesley,
July 17, 2024
Always prompt and friendly. Our 1st and only choice when we need a new auto ! Our 1st and only choice when we need a new auto ! More
by TGR5763
Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Joe Gates
June 20, 2024
Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luke the salesman was great. But, beyond that, unacceptable. More
by HUTCHCROFTDAN
Other Employees Tagged: Carlos Brown, Joe Gates
June 07, 2024
I had a great experience. We continue to buy and have our vehicles serviced at Shottenkirk. We continue to buy and have our vehicles serviced at Shottenkirk. More
by LANCE.BECKMAN
Other Employees Tagged: Kenny Schaffer, Joe Gates, Dave Savage
June 03, 2024
Lucas was knowledgeable in the 2024 F150 except obtaining key code. Used YouTube to do it. At home key code. Used YouTube to do it. At home More
by M5MRM
Other Employees Tagged: Troy Moretz
June 01, 2024
All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. More
by ROGERSONMJR91
Other Employees Tagged: Troy Moretz, Carlos Brown, Joe Gates, Matt Luers
May 23, 2024
The great Teams, and the best staffs, All in all good supporting groups, especially good efforts supporting groups, especially good efforts More
by MJKALACAS
Other Employees Tagged: Dave Savage , Joel and Tanya
May 14, 2024
Sales process was good. However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was s However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was sent for detailing. It appears there was very little effort to look for it. I have concerns the detail dept lacks integrity. The trailer hitch cover was representative of my military service and had some sentimental value. More
by rodgon37
May 10, 2024
Brent was very patient with us, considering we were there the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt bad that we came back the day he was gone. Lucas answered all our questions. Thank you. More
by 25PATTY.A.K
Other Employees Tagged: Kenny Schaffer , Brent Harris
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