Lucas Lapins
Lucas Lapins at Destination Nissan
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Lucas Lapins

Service Advisor

Destination Nissan

770 Central Avenue
Albany, NY 12206

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4.5
69 Reviews
4.5

69 Reviews

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69 Reviews of Lucas Lapins

January 20, 2025

Dealership Rating
Employee Rating

The staff is really nice and helpful. They are accommodating and polite. She I catted to schedule I was given a next day appointment and on a Saturday.Thank you! More

by alewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Dunks, Whitney Demers

October 10, 2024

Dealership Rating
Employee Rating

Great service, received a text telling me was ready for pickup. When I arrived they help me out. More

by ctgnblond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Famolaro, Brendan French , Chase Baker

September 03, 2024

Dealership Rating
Employee Rating

I was very happy with the outcome on my car when I brought it in to Nissan to be serviced More

by malibu041820
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 16, 2024

Dealership Rating
Employee Rating

Service was excellent and employees were helpful and friendly and overall service was excellent! No complaints More

by cmadarassy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 31, 2024

Dealership Rating
Employee Rating

Your service was amazing and best my car was perfectly fixed and affordable,Thank you More

by justin b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Famolaro

July 25, 2024

Dealership Rating
Employee Rating

The service is the greatest, the staff is very easy to work with, reccomend to all who need service. More

by moodyrobert3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

I have very good experiments with them I am planning to see you next song. More

by RasheenMcd75
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 16, 2024

Dealership Rating
Employee Rating

I went to the dealer for an oil change went smoothly no issues at all spoke to the service advisor about some future work to be done on the car and the cost of the work and how much time would be necessary More

by DUCATI1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2024

Dealership Rating
Employee Rating

All the associates that deal with the customers are always very pleasant, attentive, and patient. More

by vinnylegere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raees Ameerally

January 24, 2024

Dealership Rating
Employee Rating

Be careful when your body extended warranty on the next car you purchased there because they include what they call exclusions which were corroded wire, is under the seat or a mouse a total wise so they wo More

by dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2024

dallas responded

Be careful when your body extended warranty on the next car you purchased there because they include what they call exclusions which were corroded wire, is under the seat or a mouse a total wise so they won’t cover that nowhere in the paperwork. Does it say that that wouldn’t be covered so we’ve been paying $50 extra month for three years and they won’t cover a dollar of a new wire harness under the seat so future buyers beware look for clauses. All these insurance companies are scam artist

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