Lowell Lackey

Overall the experience was good and I would recommend them to but I had a some issues. We went in and test drove the vehicle we were interested in and got ready to leave. The salesman went to talk to so them to but I had a some issues. We went in and test drove the vehicle we were interested in and got ready to leave. The salesman went to talk to someone and came back with a person which said they were the assistant sales manager. He said "what if I make you a crazy deal, will you buy the vehicle today? We declined and left. A few days later we returned looking for the "crazy deal guy" We found him and asked about the "crazy deal" and he brought to our salesman saying he could make the same deal? My wife and I looked at each other funny and asked the salesman "what was that all about and why did it happen? The second issue I had was when the "crazy deal was no longer available I went on my phone and looked up the vehicle. It had the list price and a button to push for the "E-Deal" so I pressed the button and an info screen pops up asking for your contact info. It's just a referral gather info to give to a salesman to call you. I asked what is the "E-Deal" price and there isn't one. My third issue is that when you get down to the numbers, by line item there is a $5000 Parks Perks package, plus the usual $1200 dealer prep package, $1250 for them to do the title, license plate, registration, and taxes. In my state this cost about $200+the tax, the were all so fees for stamps required by law etc. I was done and got ready to leave over the Park Perk Package which I was told was already added to the car and what that included. Mostly 2 or 3 free oil changes and concierge from my salesman. The was nothing added to the vehicle that the dealer prep didn't already do, like detail the vehicle and fill it with gas. We never got the crazy deal, the E-Price, but did get the Perks package price dropped from the price of the car and $500 of the final price. They still made money on the price of the vehicle, the dealer prep fee, DMV fee, and other fees which are all built in profit. More

by bob.landry36 Verified Customer Verified Customer

Report | Print

Great service all around. Sales team is great and service is amazing. Will definitely be returning! Sales team is great and service is amazing. Will definitely be returning! More

by devonpoko8 Verified Customer Verified Customer

Report | Print

Absolutely the best car buying experience of my life. Mike Archer and crew at Parks Ford are amazing! I love my Eruption Green Bronco Sport Badlands I've named Loki. Nothing but praise for everything inv Mike Archer and crew at Parks Ford are amazing! I love my Eruption Green Bronco Sport Badlands I've named Loki. Nothing but praise for everything involved in acquiring Loki. More

by Nick Heitzman Verified Customer Verified Customer

Report | Print

I had a great experience with my salesman. Everything when smooth and I got a great price. Everything when smooth and I got a great price. More

by lambemma49 Verified Customer Verified Customer

Report | Print

Very friendly and seem to go the extra mile to get what I wanted. Great dealership and would do business again with them wanted. Great dealership and would do business again with them More

by sivad98 Verified Customer Verified Customer

Report | Print

Great buying experience! ! James Weir and Darleen Thank You. We will be back to buy again!! Michael Aaron ! James Weir and Darleen Thank You. We will be back to buy again!! Michael Aaron More

by mybogusads Verified Customer Verified Customer

Report | Print

James was extremely helpful as my salesperson. He was very knowledgeable and went the extra mile to help me. He was very knowledgeable and went the extra mile to help me. More

by jherbert3 Verified Customer Verified Customer

Report | Print

Zachary (sales) and Lowell (finance) made the experience great. I went to multiple other dealerships and was not happy with their customer service or sales tactics. I knew exactly what I wanted and Parks ma great. I went to multiple other dealerships and was not happy with their customer service or sales tactics. I knew exactly what I wanted and Parks made it happen. More

by olivia.q.roberson Verified Customer Verified Customer

Report | Print

Lowell was very knowledgeable and was able to narrow down a good solution for an extended warranty and service plan a good solution for an extended warranty and service plan More

by davidsowell Verified Customer Verified Customer

Report | Print

If it was possible to give 10 stars, these folks would get it. My wife and I have purchased several cars over our lifetime and have never experienced the level of outstanding courtesy and professional ser get it. My wife and I have purchased several cars over our lifetime and have never experienced the level of outstanding courtesy and professional service that we did with this team. From the sales specialists, (Josh Torres and Darion Dixon), to the finance and sales managers, ( Lowell Lackey and Donnie Reynolds), all made our experience and purchase a very positive experience. I will definitely recommend a visit to Parks dealerships to anyone I know looking for a new car. I want to thank all of these folks again for their outstanding service and assistance. I will definitely be back if I am looking to purchase another car. The Taylors. Note: Your survey does not let us pick a Hyundai or model. We purchased a Hyundai Palisade Calligraphy. More

by rtay1025 Verified Customer Verified Customer

Report | Print