Louis Thompson III | Page 2

I highly recommend Jim Ellis Ford. Why? “Their customer service is second to none.” “The customer service has been consistently outstanding, exceeding my expectations every time. Why? “Their customer service is second to none.” “The customer service has been consistently outstanding, exceeding my expectations every time.” “I was completely impressed with the professionalism and positive attitude, of both my sales team with Armen and Louis, also my service team starting with Sean and Jyair. In a post Covid world where service is somewhat demenished, NOT HERE! These guys seamed to have doubled down on Customer Service. Just go and experience it for yourself. I would be surprised if they don't deliver. Enuff said... More

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He was so nice and helpful with all of the questions I had! He helped me get the Bronco of my dreams!! I highly recommend going to him!!! had! He helped me get the Bronco of my dreams!! I highly recommend going to him!!! More

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Louis knew of the bad experience I had at another dealership. He made sure that I felt appreciated and valued. Very respectful, friendly, knowledgeable and professional with a personal approach would dealership. He made sure that I felt appreciated and valued. Very respectful, friendly, knowledgeable and professional with a personal approach would recommend him to all. More

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Louis was great! Made the experience quick and simple. I’ll definitely be back for my next purchase. Great job! Made the experience quick and simple. I’ll definitely be back for my next purchase. Great job! More

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Louis was very responsive in helping me make sure the car was the right one for me before I came into the dealership. His video of the car was a nice introduction to the car and to Louis! Nice Touch!!! was the right one for me before I came into the dealership. His video of the car was a nice introduction to the car and to Louis! Nice Touch!!! More

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Louis was very friendly and made sure we were comfortable and the buying process was as smooth as possible! Highly recommend! and the buying process was as smooth as possible! Highly recommend! More

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Great service and do what they say. Honesty and integrity are important to them. Would buy from them again. Honesty and integrity are important to them. Would buy from them again. More

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Louis is a great salesman to work with and most importantly communicates quickly and effectively. He is also willing to stay past closing to get things done. importantly communicates quickly and effectively. He is also willing to stay past closing to get things done. More

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Louis was awesome! He made the sales process super quick and easy. I will definitely be buying my next Raptor with him! He made the sales process super quick and easy. I will definitely be buying my next Raptor with him! More

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Incredible customer service! If you are looking to step back in time when dealerships cared and gave the highest quality service, then look no further. You need to call Louis Tho If you are looking to step back in time when dealerships cared and gave the highest quality service, then look no further. You need to call Louis Thompson III at Jim Ellis Ford! Having shopped, researched, called a ridiculous number of dealerships, I had done my due diligence. I knew exactly what I was looking for both in my next vehicle and expected level of service. Louis and his team exceeded my expectations! My questions were answered quickly, directly, thoroughly, and respectfully. Louis provided exceptional communication and a personalized experience. He truly lives the Jim Ellis Mission to treat customers as family. I also want to thank Shaun and Andre for their prompt and courteous interactions. It is extremely refreshing to have a dealership call you back and follow-up. They worked with our unique, expedited timeline. The contract was not only transparent and honest, but we landed a great deal. This is the third vehicle I have owned and the first brand new vehicle purchased. Thank you, Louis and the Jim Ellis team for making our whole experience a cherished memory. Much appreciated. Keep letting your light shine! More

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