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Louis Phan
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16 Reviews
16 Reviews
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16 Reviews of Louis Phan
February 21, 2025
I was so impressed with the overall process at this dealership. Andrew was amazing in his knowledge and kindness in showing me the vehicle and sharing information. dealership. Andrew was amazing in his knowledge and kindness in showing me the vehicle and sharing information. More
by TANJATURNER12
Verified CustomerOther Employees Tagged: Will Gwaltney III, Andrew Hammond , Jordan was very kind in assisting with preparing my old car for sale and gathering my belongs.
February 13, 2025
My sales person Spencer was excellent and I would definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with th definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with the person coming up with the final price of my lease. I don’t think he was entirely honest with me and could have done a much better job to get me closer to the National Ad lease that was advertised. I even went in earlier that day to talk about the extra fees that could raise my lease payments because I was already aware that there are different taxes in different states among other fees so I wouldn’t be surprised or disappointed. He was not looki g out for my best interest or doing his best to honor the lease special. Instead I feel like he was capitalizing on the race to get these ID.4 lease vehicles and using that too make as much money as possible instead of doing whatever he was able to do within his capabilities to get my lease payments as low as he really could which would have brought me much closer to the Volkswagen National Lease Special for the 2024 ID.4 S with the 63 kWh battery. More
by BESCAY
Other Employees Tagged: Will Gwaltney III, Spencer Prouty
February 06, 2025
Andrew was great to work with! He was extremely responsive and provided all the information we needed to make an informed decision without feeling pressured. Would highly recommend He was extremely responsive and provided all the information we needed to make an informed decision without feeling pressured. Would highly recommend! More
by BRANDON004
Other Employees Tagged: Andrew Hammond
February 01, 2025
Spencer was very diligent with great follow up. Steve was also very personable and the experience was fantastic. Steve was also very personable and the experience was fantastic. More
by ROBBIE.FWS
Other Employees Tagged: Stephen Richardson, Alexander Hurlimann, Spencer Prouty
January 27, 2025
This was a very pleasant experience with all involved. They were very professional and courteous. Would absolutely recommend. They were very professional and courteous. Would absolutely recommend. More
by CHERYLLOVDAHL
Other Employees Tagged: Will Gwaltney III, Andrew Hammond, Pleajur Bryant
January 25, 2025
They were able to find exactly what I was looking for and were very friendly. were very friendly. More
by MICHELLEP322
Other Employees Tagged: Spencer Prouty
January 20, 2025
Jamal, Ray and Will were great! Such a comfortable environment at Niello VW. Quick too, I think we were there for less than 2 hours. My wife loves her new Jetta! Such a comfortable environment at Niello VW. Quick too, I think we were there for less than 2 hours. My wife loves her new Jetta! More
by KERENB1
Other Employees Tagged: Raymond Moreno, Will Gwaltney III, Khaled Jamal
January 20, 2025
Very smooth process from the beginning to the end, and everyone was professional and helpful with the purchase overall. everyone was professional and helpful with the purchase overall. More
by nabarjun
Other Employees Tagged: Hengameh Amiri
January 20, 2025
They were willing to work with me to come to a mutually beneficial outcome. Everyone was very friendly and very helpful. I want to thank Tevin and Spencer for helping with the car, Carlos for working with beneficial outcome. Everyone was very friendly and very helpful. I want to thank Tevin and Spencer for helping with the car, Carlos for working with me and everyone else involved. I traded in a car I loved for one of my dream cars. I would highly recommend this dealership, they were great. 🫡 More
by Jon
Other Employees Tagged: Logan Koss, Carlos Alvarenga, Spencer Prouty, Tevin Saelee
January 16, 2025
good communication from the service team, and wonderful experience with both the sales and service team. Would recommend to others. experience with both the sales and service team. Would recommend to others. More
by nabarjun
Other Employees Tagged: Travis Cole, Hengameh Amiri
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