Louis Phan
Louis Phan at Niello Volkswagen
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Louis Phan

General Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Louis Phan

May 13, 2025

Dealership Rating
Employee Rating

Delivered as promised. I drove from the Bay Area and appreciated having the verbal details made over the phone match reality when I arrived. More

by DAVEABRIGGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

May 11, 2025

Dealership Rating
Employee Rating

process was fast and professional but i would have liked to pick the finance companies. More

by ANTONIO4RED209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano

May 11, 2025

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

May 06, 2025

Dealership Rating
Employee Rating

Process was fast and easy. Great group, great service, great people. I would recommend Niello to anyone. More

by CTWICKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Andrew Hammond

May 07, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

April 08, 2025

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Found the car I wanted and easy to get the buying done by friendly staff at Niello VW. More

by DANROCHE456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Hammond

Apr 08, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Russo General Manager srusso@niello.com

April 04, 2025

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Employee Rating

We had a great experience with Niello Volkswagen and the entire staff! We appreciate how friendly everyone was and how quickly we were able to get through the purchase process! More

by SARAH74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Niello Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

April 02, 2025

Dealership Rating
Employee Rating

Tevin warmly welcomed my daughter and me. He was courteous, informative, and very professional. He also made the transaction smooth by gathering everything he needed prior to my arrival. More

by ERIKACAMPOSHO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 01, 2025

Dealership Rating
Employee Rating

Staff was awesome very polite and helpful they explained all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome More

by WASILAGHOUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

March 26, 2025

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Employee Rating

This was my first time purchasing a vehicle from Niello VW. Their sales staff were professional, helpful, and willing to work the extra mile to close this deal. Amiri was wonderful, providing useful inform More

by mt. whitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

March 25, 2025

Dealership Rating
Employee Rating

They were friendly, professional, and easy to work with. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. More

by KEVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Niello Volkswagen responded

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo General Manager srusso@niello.com

March 15, 2025

Dealership Rating
Employee Rating

Jose was responsive and attentive to our request and needs. He was great to work with. More

by MKELLY93117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. Jose and our team appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

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