10 Reviews
Write a Review10 Reviews of Lou Machado
August 09, 2024
Muy excelente, servicio , me trataron bien gracias los empleados muy amables y respetuosos , me gusto gracias empleados muy amables y respetuosos , me gusto gracias More
Other Employees Tagged: Ravi Malhotra, Tony Bui, Dan Foulad, Vanessa Armijo, Carlos Campo
May 02, 2024
The dealership is nice. It's new a clean. The waiting area is comfortable with good refreshment choices. The staff are great. The greeter when I drove up was happy and very It's new a clean. The waiting area is comfortable with good refreshment choices. The staff are great. The greeter when I drove up was happy and very welcoming. Cesar at the check-in desk is knowledgeable and helpful. Overall a nice experience. More
Other Employees Tagged: Cesar
March 01, 2024
My car notified to service need so I call service department and make appointment after one week that was on February 29th 1.00 pm feb 28th they called me and confirmed my appointment too but when I department and make appointment after one week that was on February 29th 1.00 pm feb 28th they called me and confirmed my appointment too but when I go there the service team says no one informed them so that I have to stay 4 hrs if need to do after lots of discussion they put me to finance department I so them my service agreement for 2 years which charged me 4000 $ he says they do only beak down he didn’t understand service agreement is for service it’s not breakdown that’s coming under warranty. Hereafter I never recommend any body to Downey Hyundai More
Other Employees Tagged: Anthony Saab, Ravi Malhotra, Tony Bui, Josselin Alas, Alex Abarca, Vanessa Armijo
December 27, 2023
The car was not washed after the oil change. The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealer The anti theft sticker was applied crooked. The car took about 27 minutes to be brought to the front after I was told it was ready. This is my dealership, but this was not a good look for them. More
December 22, 2023
A long wait. Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside Poor customer service. No coffee. Didn’t offer us a ride anywhere. Was not helpful with my questions. Did loan us a car when it was raining outside More
November 12, 2023
They was very nice and polite and very knowledgeable about the car and super professional about the car and super professional More
Other Employees Tagged: Anthony Saab, Ray Malhotra, Tony Bui, Alejandra Padilla , Mike Baitieh
October 25, 2023
Exelente trato rápido té aprueban y sobre todo no te hacen perder tu tiempo seguros que te traes tu carro. hacen perder tu tiempo seguros que te traes tu carro. More
Other Employees Tagged: Ray Malhotra, Alejandra Padilla, Edgar Cruz, Alex Abarca, Chris Estrada, Angel Duran, Vanessa Armijo , Hunter Cox, Richard Velasquez
October 20, 2023
Super helpful guys. Kept me informed about what was happening, went above and beyond helping me. Kept me informed about what was happening, went above and beyond helping me. More
Other Employees Tagged: Alejandra Padilla, Edgar Cruz, Alex Abarca, Chris Estrada, Angel Duran , Hunter Cox, Richard Velasquez
September 09, 2023
Got both my cars here. Greeted as soon as I got here. Staff is friendly and helpful Greeted as soon as I got here. Staff is friendly and helpful More
Other Employees Tagged: Abraham Esparza , Richard Velasquez