Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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4.9
360 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 7 mos

Industry Experience

35 yrs, 11 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

4.9

360 Reviews

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360 Reviews of Lou Bilous

November 14, 2024

Dealership Rating
Employee Rating

I always have an amazing experience at Smithtown Toyota! Lou Bilous in sales is extremely friendly, knowledgeable, and helpful. He was very thorough in going over the features of my new car, and I am so hap More

by Erica B
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Nov 14, 2024

Smithtown Toyota responded

Thank you so much, Erica! We are thrilled to hear that you consistently have amazing experiences at Smithtown Toyota. It's wonderful to know that Lou provided you with thorough and friendly service while showcasing the features of your new car. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 14, 2024

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This Is one of the worst dealerships my wife and I have ever walked into , first of all it's car for my wife and salesmen looks at me and pretends she doesn't exist. Very old school chest hair hanging out More

by churchoftrueloveanddeliverance
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Nov 14, 2024

Smithtown Toyota responded

I am sorry to hear that you are so dissatisfied with your experience at our dealership. We pride ourselves on our professionalism and excellent customer service, and our staff treats every customer with respect. I would be glad to discuss this matter further with you; please reach out to me directly at your earliest convenience. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2024

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Thankyou , Lou/ John ,for Friendly / Classy / Professional/Sincere, Service for my Lease Transfer , New Lease Purchase More

by spbergen4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Murray, John Ferranola

Nov 14, 2024

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Smithtown Toyota during your lease transfer and new lease purchase. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 05, 2024

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We have purchased 3 cars in Smithtown Toyota. We are very happy with our choice of this dealership and their representatives. Unfortunately, our go to guys have left to some other places but we More

by jucha71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Smithtown Toyota with Louis, Greg, and Rocky was exceptional. It's great to know that they went above and beyond to help you secure your new cars. We truly appreciate your support and are grateful that you’ll be referring others to us. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 18, 2024

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I have had the pleasure of working with this dealer and salesman, Lou, twice. Most recently was 2 weeks ago with the purchase of a Rav4 Hybrid. I made 1 phone call to Lou to enquire about a particular mo More

by Jess L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Smithtown Toyota responded

Thank you, Jess, for your wonderful review! We're thrilled to hear about your experience with Lou and the successful purchase of your RAV4 Hybrid. It's great to know that Lou's professionalism and knowledge, along with Diego's efforts in securing a fantastic rate, made your buying process seamless. We appreciate your kind words and recommendation. We look forward to welcoming you back to Smithtown Toyota for any of your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2024

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I recently purchased a vehicle while living out of state through Louis Bilous at Toyota of Smithtown and I cannot recommend him highly enough. From the very first interaction, he was incredibly helpful, pro More

by dilgerriley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Smithtown Toyota responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about Louis and are thrilled to hear that he made your out-of-state vehicle purchase such a positive experience. At Smithtown Toyota, we strive to provide exceptional customer service, and it's fantastic to know that Louis went above and beyond to ensure everything was smooth and seamless for you. We hope you enjoy your new vehicle and look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 29, 2024

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Louis M. Bilous was able to locate the exact Toyota I was looking for. He worked with me diligently throughout the process. Even after the sale was complete h More

by IsaacJPT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Smithtown Toyota responded

Thank you, Isaac, for your wonderful review! We're thrilled to hear that you found the exact Toyota you were looking for and that Louis was able to assist you so diligently throughout the process. It's great to know that you felt no pressure and were happy with your purchase. We truly appreciate your recommendation and look forward to seeing you again at Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2024

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Lou Bilous was very helpful and professional on the purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. More

by rigi
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Sep 25, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided you with such helpful and professional service during your purchase of the new 2024 Toyota. Your recommendation to family and friends means a lot to us. We look forward to assisting you again at Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 05, 2024

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Employee Rating

My car purchase experience with the Smithtown Toyota family was quite an experience. Mr Lou Bilious was a very courteous Salesperson to us. I enjoyed doing business with him. More

by Sannybrown51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Smithtown Toyota responded

Thank you for your kind words! We’re delighted to hear about your positive car purchase experience with us at Smithtown Toyota. It's great to know that Lou provided you with courteous service. We appreciate your business and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 02, 2024

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Employee Rating

Lou was wonderful, he took the time to explain every detail to us. This was the most wonderful car buying process we've ever experienced. More

by Sash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had such a wonderful car buying experience at Smithtown Toyota. Lou is truly dedicated to ensuring our customers are well-informed. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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