Lou Bilous
Lou Bilous at Smithtown Toyota
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Lou Bilous

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
363 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

15 yrs, 8 mos

Industry Experience

36 yrs

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

363 Reviews

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363 Reviews of Lou Bilous

December 19, 2024

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Employee Rating

The whole team was absolutely amazing. It was the most positive experience I have ever had buying a car. Louis M Bilous was thorough, patient, clear and extremely knowledgeable. Aman wa More

by ravicp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aman Singh , Diego Rivas

Dec 19, 2024

Smithtown Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Smithtown Toyota was the most positive car-buying journey you've ever had. It's great to know that Louis, Aman, and Diego provided you with thorough and helpful service. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

December 10, 2024

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Lou was great working with. Very professional and obtained the exact vehicle I wanted. He kept me apprised of the status of my vehicle order. Highly recommend. More

by sal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Dec 10, 2024

Smithtown Toyota responded

Thank you, Sal, for your wonderful review! We're thrilled to hear that Lou was able to assist you in finding the exact vehicle you wanted and kept you informed throughout the process. Your recommendation means a lot to us at Smithtown Toyota. We look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 26, 2024

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Louis M Bilous is a very professional sales representative. He is knowledgeable and has a friendly manner. I will highly recommend Louis and the toyota dealership to my friends when they are c More

by denbracco
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Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Nov 27, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Louis at Smithtown Toyota. His professionalism and friendly approach truly make a difference. We appreciate your recommendation and look forward to assisting your friends with their car purchases in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 25, 2024

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Louis Bilous, the dealer, went above and beyond to ensure that we had the car that we wanted. He was very professional, really listened and explained everything clearly. He worked hard at getting the car t More

by bvlee43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Dentici

Nov 26, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience at Smithtown Toyota. We're thrilled to hear that both Louis and Rocky went above and beyond to help you find the perfect car and secure a great finance deal. Your recommendation means a lot to us, and we look forward to assisting you and your friends and family in the future! Safe travels in your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 14, 2024

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I always have an amazing experience at Smithtown Toyota! Lou Bilous in sales is extremely friendly, knowledgeable, and helpful. He was very thorough in going over the features of my new car, and I am so hap More

by Erica B
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Nov 14, 2024

Smithtown Toyota responded

Thank you so much, Erica! We are thrilled to hear that you consistently have amazing experiences at Smithtown Toyota. It's wonderful to know that Lou provided you with thorough and friendly service while showcasing the features of your new car. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2024

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Thankyou , Lou/ John ,for Friendly / Classy / Professional/Sincere, Service for my Lease Transfer , New Lease Purchase More

by spbergen4
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Murray, John Ferranola

Nov 14, 2024

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Smithtown Toyota during your lease transfer and new lease purchase. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 05, 2024

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We have purchased 3 cars in Smithtown Toyota. We are very happy with our choice of this dealership and their representatives. Unfortunately, our go to guys have left to some other places but we More

by jucha71
Sales Price Transparency
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Recommend Dealer
Yes
Nov 06, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Smithtown Toyota with Louis, Greg, and Rocky was exceptional. It's great to know that they went above and beyond to help you secure your new cars. We truly appreciate your support and are grateful that you’ll be referring others to us. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 18, 2024

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I have had the pleasure of working with this dealer and salesman, Lou, twice. Most recently was 2 weeks ago with the purchase of a Rav4 Hybrid. I made 1 phone call to Lou to enquire about a particular mo More

by Jess L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Smithtown Toyota responded

Thank you, Jess, for your wonderful review! We're thrilled to hear about your experience with Lou and the successful purchase of your RAV4 Hybrid. It's great to know that Lou's professionalism and knowledge, along with Diego's efforts in securing a fantastic rate, made your buying process seamless. We appreciate your kind words and recommendation. We look forward to welcoming you back to Smithtown Toyota for any of your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2024

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I recently purchased a vehicle while living out of state through Louis Bilous at Toyota of Smithtown and I cannot recommend him highly enough. From the very first interaction, he was incredibly helpful, pro More

by dilgerriley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Smithtown Toyota responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about Louis and are thrilled to hear that he made your out-of-state vehicle purchase such a positive experience. At Smithtown Toyota, we strive to provide exceptional customer service, and it's fantastic to know that Louis went above and beyond to ensure everything was smooth and seamless for you. We hope you enjoy your new vehicle and look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 29, 2024

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Employee Rating

Louis M. Bilous was able to locate the exact Toyota I was looking for. He worked with me diligently throughout the process. Even after the sale was complete h More

by IsaacJPT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Smithtown Toyota responded

Thank you, Isaac, for your wonderful review! We're thrilled to hear that you found the exact Toyota you were looking for and that Louis was able to assist you so diligently throughout the process. It's great to know that you felt no pressure and were happy with your purchase. We truly appreciate your recommendation and look forward to seeing you again at Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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