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Lou Bastiaans
Refer Me
32 Reviews
32 Reviews of Lou Bastiaans
May 02, 2023
Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That More
by SanJuanCoffeeGuy
Other Employees Tagged: Gary Willenborg, Tom Deering, Marcin Paluch, Paul Clark, Kevin Dooris, Edward Rodriguez, Cyrena Morena, Alex Hernandez, Kate Bolstad , Miles Brandon
March 25, 2021
Cyrena is the best!! I live the care I receive for my Mazda. Was able to get a loaner, which was a turbo... my next car. Mazda. Was able to get a loaner, which was a turbo... my next car. More
by theworksskincare
Verified CustomerOther Employees Tagged: Cyrena Morena
March 25, 2021
Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More
by BETOMENDOZA23
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena, Alex Hernandez , Hugo Diaz
February 04, 2021
From beginning to end I was very impressed with their professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially appreciated the video showing what was wring with my car. How many times does a mechanic tell you what is wrong with your car and then you forget the next moment. I have never had a mechanic do that. Very impressive!! Thank you!! More
by jazbug
Other Employees Tagged: Alex Hernandez
January 31, 2021
From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicl couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicle. And I must say I love my new Mazda , thank you to everyone. Sincerely David Pease. More
by dcpease
Other Employees Tagged: Tom Deering, Hector Arvizu, Edward Rodriguez, Diego Blakely, AJ Jamshidi, Cyrena Morena, Alex Hernandez, Ben Deming
November 05, 2020
Excellent staff thank you all very much well be back again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff More
by WHALKE2002
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena, Alex Hernandez
October 30, 2020
Always a comfortable experience. Reminds us of how Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. More
by DTerry247
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena, Alex Hernandez
September 28, 2020
I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recome Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recomend. More
by LETTYGO10
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena, Alex Hernandez
July 31, 2020
Nail in my Tire With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service d With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service dept where Cyrena said “Not a problem” and they took care of my tire so I could be on the road again. More
by SHANKBLACK
Other Employees Tagged: Cyrena Morena
July 16, 2020
Excellent and friendly service I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned w I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned washed and cleaned. More
by GDIAB
Other Employees Tagged: Tom Deering, Diego Blakely
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