

34 Reviews
Write a Review34 Reviews of Lou Bastiaans
May 15, 2025
The service was great! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! Absolutely amazing experience with the Capistrano Mazda team, thank you so much! More
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena
May 07, 2025
Real life heroes out there. Feel safe and secure in the car. And front office as well. Feel safe and secure in the car. And front office as well. More
Other Employees Tagged: Gary Willenborg, Tom Deering, Hector Arvizu, Paul Clark, Kevin Dooris, Harry Haber, Edward Rodriguez, Cyrena Morena, Michelle Jaime
May 02, 2023
Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That More
Other Employees Tagged: Gary Willenborg, Tom Deering, Marcin Paluch, Paul Clark, Kevin Dooris, Edward Rodriguez, Cyrena Morena , Kate Bolstad, Alex Hernandez, Miles Brandon
March 25, 2021
Cyrena is the best!! I live the care I receive for my Mazda. Was able to get a loaner, which was a turbo... my next car. Mazda. Was able to get a loaner, which was a turbo... my next car. More
Other Employees Tagged: Cyrena Morena
March 25, 2021
Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena , Alex Hernandez, Hugo Diaz
February 04, 2021
From beginning to end I was very impressed with their professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially appreciated the video showing what was wring with my car. How many times does a mechanic tell you what is wrong with your car and then you forget the next moment. I have never had a mechanic do that. Very impressive!! Thank you!! More
Other Employees Tagged: Alex Hernandez
January 31, 2021
From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicl couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicle. And I must say I love my new Mazda , thank you to everyone. Sincerely David Pease. More
Other Employees Tagged: Tom Deering, Hector Arvizu, Edward Rodriguez, Diego Blakely, Cyrena Morena , Ben Deming, Alex Hernandez, AJ Jamshidi
November 05, 2020
Excellent staff thank you all very much well be back again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff More
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena , Alex Hernandez
October 30, 2020
Always a comfortable experience. Reminds us of how Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. More
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena , Alex Hernandez
September 28, 2020
I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recome Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recomend. More
Other Employees Tagged: Hector Arvizu, Edward Rodriguez, Cyrena Morena , Alex Hernandez

