Lorri Aiono-Dimoff
Lorri Aiono-Dimoff at Heiser Toyota
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Lorri Aiono-Dimoff

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
96 Reviews
4.6

96 Reviews

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96 Reviews of Lorri Aiono-Dimoff

September 26, 2024

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Employee Rating

I don't know how to write the English but I know you're service wad good More

by yangon200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2024

Dealership Rating
Employee Rating

Prices too high. Do not do what you ask during service. Service is slow. Corrective action is very limited. Would not recommend. Spoke with manager and they said More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 31, 2024

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Employee Rating

It is a great company that deserves more than five stars. The staff are very friendly, they meet all your needs and never leave you. Thank you, thank you. More

by sameer.houria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Heiser Toyota responded

Thank you so much, Sameer, for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 18, 2024

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This was my first on line purchase of a car and Lorri and the entire team were very professional and attentive to my questions and asks. Top notch group! More

by jr.pipemaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Jun 19, 2024

Heiser Toyota responded

It's great to hear that Lorri was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 04, 2024

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Employee Rating

Dealership sales staff were very helpful and knowledgeable. We had a very quick and easy experience and love our new Sienna! We will be back in the future!! More

by bmtswim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new Sienna! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 01, 2024

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The staff were very polite and helpful in the whole process. Lorri was very knowledgeable. The finance staff were great in getting us a good rate. We will definitely recommend you to family and friends More

by Alicyn Keller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Colt Grandstaff

Jun 02, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 23, 2024

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Very clean and professional staffs. My waiting time is short and also the waiting area is big and clean. More

by kevinbanh2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

May 29, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2024

Dealership Rating
Employee Rating

They kept my brand new wheel lock key that I ordered with a new set of wheels and gave me a old used beat up one. Then lied about it, told me that’s the one they use when I clearly handed the mechanic my ne More

by randy.jiles
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 30, 2024

Heiser Toyota responded

We're sorry to hear about your experience, Randy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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Employee Rating

My experience was awesome and will always work Heiser Toyota. I was satisfied with the level of expertise in the dealership More

by njoku174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Apr 11, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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