Lori Devega
Lori Devega at Lexus of Arlington

Lori Devega | Page 24

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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not yet
rated
261 Reviews

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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261 Reviews of Lori Devega

January 05, 2022

Dealership Rating
Employee Rating

Overall good experience, however it can quickly become very expensive and some maintenance performed may be repeated too frequently, resulting in additional unnecessary charges. More

by ZUBOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 26, 2021

Dealership Rating
Employee Rating

Lori is great. She provided attention and personalized service. The service technician showed me the problem. The waiting areas on both floors are spacious and provide comfortable amenities More

by Ashwin desai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Ashwin desai responded

OK

December 25, 2021

Dealership Rating
Employee Rating

Professional, quick and efficient. Waited while they did the service and they made sure the wait time was not long. Thank you! More

by PERRYW
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

Dec 27, 2021

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 23, 2021

Dealership Rating
Employee Rating

I had a tire blow out I was Satisfied with the work however they did not put the tire jack parts back away. Gotta do better with service. Details with your customers is everything. FYI More

by GEROSKAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Brown , Sevan Sayadian

December 23, 2021

Dealership Rating
Employee Rating

Brought my car in to see about sluggish acceleration. Service department gave me a few options and I decided on one of them after a brief explanation. They called me when my car was ready in a timely ma More

by Lexuslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia , Tony Coyoc

Dec 24, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2021

Dealership Rating
Employee Rating

Lori was excellent to work with. Up front my and honest. Will request Lori again. More

by skarambelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2021

Dealership Rating
Employee Rating

We absolutely loved the service, and the professionalism and courtesy shown to us!! It’s always a pleasure to go there and see all their friendly faces. The kids have a blast as well!! More

by ZANA-AGHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Lexus of Arlington responded

Zana, Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 18, 2021

Dealership Rating
Employee Rating

My car was towed to Lexus of Arlington in the wee hour of the night, it was repaired and delivered directly to my home the next afternoon. Amazing service. More

by kdcarolcohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Lexus of Arlington responded

Thank you for your very kind review. Lori and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 16, 2021

Dealership Rating
Employee Rating

Great customer service group. They always provide exceptional service. They are very professional and courteous. More

by millewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Dec 16, 2021

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 16, 2021

Dealership Rating
Employee Rating

On time, professional, good hours, nice reps, nice buffet, i like the technology tech explaining car features, car wash still 4.5 stars More

by Cuba B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos, Igor Zigic , Yegor Azarov, Adriana Cerlat

Dec 16, 2021

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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