Lori Devega
Lori Devega at Lexus of Arlington

Lori Devega | Page 10

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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not yet
rated
261 Reviews

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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261 Reviews of Lori Devega

October 13, 2022

Dealership Rating
Employee Rating

The experience was the best I have experienced. I have been a Lexus customer for two decades or more and have had experiences with multiple dealerships. Lori Devega is the best service representati More

by milburn6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Lori and our team, and we look forward to working with you again.

October 11, 2022

Dealership Rating
Employee Rating

This dealership is very customer service oriented. They strive to make sure that you are satisfied and exceeded my expectations More

by sbkcpa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 11, 2022

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

October 08, 2022

Dealership Rating
Employee Rating

Excellent customer service. Lori kept me informed throughout the diagnostic process and explained what repairs needed to be done More

by sbkcpa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 09, 2022

Lexus of Arlington responded

We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington. Thank you for taking the five-star rating for our service department.

October 07, 2022

Dealership Rating
Employee Rating

I have always been treated professionally. Jose clearly explained diagnosis, risk and pricing. Clean facilities and fair pricing. More

by dennislee1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

Oct 09, 2022

Lexus of Arlington responded

Thank you, Dennis, for the five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

October 06, 2022

Dealership Rating
Employee Rating

Excellent service advisors and service technicians. Clean customer waiting area with good selection of food and drinks More

by Spider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

Oct 06, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 04, 2022

Dealership Rating
Employee Rating

Service Associate (Lori D. ) was friendly, knowledgeable and addressed issues (oil change). She also recommended needed services. More

by lilafata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 29, 2022

Dealership Rating
Employee Rating

Loti as always is very professional, knowledgable is helpful. The issues with my car were solved in a short time to my full satisfaction. Love coming to this dealership where I know my car would be tak More

by JosephPirogovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia

Sep 30, 2022

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 26, 2022

Dealership Rating
Employee Rating

I was taken care of by Lori Devega. She was very personable & did a great job. Being taken home & having my car delivered after service was greatly appreciated. On a scale of 1 to 10 More

by Rtgabis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Lexus of Arlington. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2022

Dealership Rating
Employee Rating

Always great I’m always in a hurry so apperceive to detail and going forward More

by REMAXCSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2022

Dealership Rating
Employee Rating

Lori was professional and knowledgeable and friendly. Discussed timing of future work and alignment results More

by Beansplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

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